University of Maine at Augusta Augusta, ME 04330, United States
The University of Maine Augusta is seeking applicants for the position of Administrative Specialist CL2 in University College Learning Services. The Administrative Specialist CL2 performs administrative and clerical work which requires extensive procedural knowledge and organizational skills. Work involves considerable internal and external contacts as well as handling verbal and written communications for a broad range of questions. Ability to work as part of a team is essential, as are providing exemplary customer service, maintaining confidentiality, the ability to manage multiple tasks, and to prioritize, and the ability to work in a diverse environment with many interruptions. Judgment and initiative are frequently exercised and work is typically performed under general rather than specific instruction. Essential Duties & Responsibilities Managing the exam processes for distance education courses within the University of Maine System, including coordinating, processing distributing and ongoing communication with faculty and staff statewide; managing the out-of-state exam proctoring service; processing and tracking student work, proctoring exams, assisting students, faculty and staff in person, by phone and via chat; processing and distributing enrollment data and maintaining complex virtual filing systems. Required qualifications and/or experience: High school diploma or equivalent; at least two years of administrative support experience; demonstrated proficiency with Google Applications, Microsoft Suite; excellent oral, written and interpersonal communication skills; ability to work as part of a team and independently; ability to problem-solve in a fast-paced environment. Preferred qualifications and/or experience: Experience working in higher education; experience with Google Script.