Yankee Ford

Yankee Ford Auto Group South Portland Maine.  New Ford vehicle sales all make and model used vehicles, vehicle financing, Service/Maintenance.  #1 Ford Dealer in Maine.Yankee Ford earned this nationally recognized high level of customer satisfaction by treating everyone like family; offering the largest dealership discount; and taking price out of the conversation, so that you can focus on what you want and need in your next vehicle. 

Yankee Ford 165 Waterman Drive, South Portland, ME, USA
06/10/2019
Full time
With our growing facility and customer base, Matt Dalton is anxious to hire the right person ASAP. Interested in making a great career in our friendly family owned business, we are interested in meeting you soon. Yankee Ford provides a complete Benefits Package and excellent team environment. Call Matt @ 207-799-5591 or stop by between 8:00 am and 5:00 pm. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be an excellent career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs. Job Responsibilities Attitude is everything—greet service department customers promptly and courteously Listen to each customer and clearly articulate repair needs to techs Upsell recommended/additional services using low-pressure, high-integrity methods Provide accurate estimates of repair/maintenance costs Adherence to dealership policy on customer vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure that all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Experience: Automotive/Advisor 1 year minimum Proven track record of above average Sales and CSI scores Reynolds and Reynolds experience helpful Start Date: ASAP We offer a competitive pay plan, salary and monthly bonus. Call Matt @ 207-799-5591 or stop by Yankee Ford 165 Waterman Drive South Portland Maine between 8:00 am and 5:00 pm. matt@yankeeford.com