Patient Specialist/Medical Secretary

  • Hometown Health Center
  • Newport, ME, USA
  • 03/24/2021
Full time Health Care

Job Description


If you are passionate about the health of our patients, and are compassionate, thoughtful and kind, and like having fun at work, we want to talk to you. We have immediate openings in both our Newport and Dexter offices. We serve adults and children regardless of their financial circumstances. We are committed to the good health of our community.


  • Checks patients in for their appointments and out following their appointments.
  • Schedules patients for appointments.
  • Processes HDC and follow up appointments in coordination with Care Coordination.
  • Answers and directs telephone calls and documents calls or conversations in the electronic health record.
  • Obtains and enters updated clerical information at the time of registration.
  • Collect co-pays and accurately report batches.
  • Asks each patient about income level and offers a sliding scale application if they qualify and document in patient’s chart.


  • At least two years of experience working in a medical office, preferred.
  • Ability to be professional and courteous especially when under stress.
  • Ability to communicate articulately and comprehend written and verbal communications.
  • Willingness to learn and take on new challenges, roles and duties.

EDUCATION REQUIREMENTS: The following education requirements are considered essential:

  • High School graduate or the equivalent.
  • Completion of medical terminology course preferred.

Hometown Health Center offers the following employee benefits package:

  • Earned benefits time (includes sick, vacation, holiday)
  • Health insurance
  • Dental insurance
  • Vision Insurance
  • Employer Paid Life Insurance first $10,000
  • Short-Term & Long-Term Disability Insurance
  • Supplemental insurances including Cancer, Accident, Specific Illness Insurances, Legal Shield & Identity Theft protection.
  • Pet Insurance
  • 401k Plan with up to 5% Employer Match
  • Educational Benefits
  • Discount on Verizon services
  • Pet Insurance
  • Educational Benefits
  • Discount on Verizon services

** All requirements and skills are considered to be essential, unless otherwise indicated. **

View complete job description including, but not limited to, general expectations, competencies, work environment, and physical requirements on HOMETOWN Health Center’s website:

Hometown Health Center is an equal opportunity provider and employer.