Maine Public is seeking a part-time Telefundraising Service Representative (TSR) to join our Development team in support of philanthropic giving. Our TSRs are integral to our membership program in helping to deepen relationships with our community of donors and supporters to provide financial stability and membership revenue. Our TSRs increase the organization’s financial strength in support of our mission to connect the people of Maine and our region to each other and to the world through the open exchange of information, ideas, and cultural content. Membership contributions help provide the entire state of Maine (and portions of New Hampshire and Canada!) with exceptional news and information, classical and contemporary music, and entertainment.
The primary responsibility of our TSRs is to make outbound fundraising calls to members and potential members to renew memberships and solicit additional gifts and pledges while representing Maine Public in a professional and friendly manner. Additional duties include making calls for customer service surveys and stewardship, providing excellent customer service, and accurately recording data in appropriate software systems.
Job Requirements: Strong and clear verbal communication skills, basic telephone and computer skills, and data entry experience; experience with telefundraising preferred. Knowledge of public broadcasting and Maine Public’s mission statement preferred.
This position works a regular part-time schedule of 16 hours per week.
Shifts available weekdays 5:00 pm – 9:00 pm and weekends 4:30 pm – 8:30 pm
with additional scheduling flexibility after a training period.
Starting salary is $14 hourly base pay, plus approx. 20% average commissions.