Retail Sales Associate

  • Springer's Jewelers
  • 580 Congress Street, Portland, ME, USA
  • 04/11/2023
Full time Retail Sales

Job Description

Springer's Jewelers is hiring a full-time Sales Professional position in our Portland, ME location.
As a Springer’s Jewelers Sales Professional, we are the trusted leaders in our professions. We have the highest levels of education and skills, are advanced in the art of selling, carry the most elite and diverse assortment of inventory, and we are on the forefront of the ever changing retail market. A Springer’s Sales Professional will take on all sales responsibilities in the store that creates a Superior Experience Always for our clients, from generating leads to wrapping up sales, delivering a professional and educational product presentation to customers and upholding our company values and standards. A Successful Sales Professional is relentlessly focused on continuous improvement and professional development and consistently exceeding the expectations of our clients.
Job Duties include but are not limited to:
  • Create a welcoming environment that makes our clients feel at home and at ease. We use empathy to meet them where they are at the moment.
  • Develop and cultivate strong buying relationships with our clients and bond with them to learn more about their journey and their needs to provide a Superior Experience.
  • Deliver an immersive and shareable customer service experience that ensures ongoing relationships and superior levels of customer satisfaction.
  • Work with customers to determine their needs and then educate them about the right product to fit their needs.
  • We are relentless at learning, defining, and exceeding our customer expectations. We use company literature and available vendor training resources to stay up to date on product features and key selling points to provide our clients a Superior Experience that educates them on their investment and allows them time to provide feedback and additional information
  • Attend regular meetings with the Sales and Store Manager to implement sales goals and sales strategies.
  • Assist the team in ensuring that the product presentation area is clean and organized.
  • We are a team. We are honest and trustworthy and work together to create a sales culture that is win-win and is not only a Superior Experience for our clients but for our team members and co-workers as well.
  • Network within the community to build and expand our client base, increase sales and spread the power of the Springer’s brand message of Superior Experience Always.
Preferred Experience:
● 3-5 years of retails sales, preferably high-end or luxury retail items
● Ability to work 5 full days (40 hours) each week between Tuesday through Saturday
● General understanding of the principles of retail sales
● Strong verbal and written communication skills
● Customer Service Experience
● High school diploma required
● Proven track record in achieving sales quotas
Springer’s Jewelers is a coastal New England family-owned chain of jewelry stores that provides high quality fine jewelry to thousands of New England patrons and visitors. Since 1870, Springer’s Jewelers have celebrated their clientele’s most important life moments. We are Maine’s oldest operating jewelry store and are one of the oldest fine jewelers in the United States.
Springer's Jewelers is prideful of its company culture that consists of an employee driven, fun, fast paced and thriving work environment. We offer competitive pay and a rich benefit package. A Fine Jewelry Sales Professional will be offered base pay plus monthly commission. In addition, every employee has the opportunity to earn a bonus based on the achievement of company wide gross profit goals that are set annually. Springer’s Jewelers also offers every employee as a portion of the annual profit-sharing bonus pool based on our company’s net operating income at the end of each fiscal year.
Springer’s Jewelers is an Equal Opportunity Employer.