We are seeking a warm and professional Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our patients and visitors, ensuring they receive excellent customer service and assistance. Your attention to detail and ability to provide a welcoming atmosphere will help set the tone for a positive experience.
Key Responsibilities:
- Greet patients and visitors promptly and professionally, offering assistance in a courteous and respectful manner.
- Provide necessary forms, instructions, and directions to patients and visitors.
- Accurately check in patients through our Electronic Medical Records (EMR) system, confirming personal and insurance information.
- Update and maintain patient data, including insurance details, and ensure HIPAA compliance.
- Scan insurance cards and consent forms, ensuring all necessary documentation is complete.
- Direct patients to appropriate waiting areas and assist with any inquiries.
- Collect co-pays, balances due, and procedure payments, ensuring accurate payment processing.
- Post payments as needed, keeping records up to date.
- Communicate with nursing staff regarding patient wait times or delays, ensuring smooth coordination.
- Maintain a clean, organized waiting area to create a welcoming environment for patients.
- Assist with the care and maintenance of office equipment and supplies to ensure efficient daily operations.
Qualifications:
- Previous experience in medical offices highly desired.
- Previous experience in a front desk or patient service role preferred.
- Strong communication skills and a friendly, professional demeanor.
- Ability to multitask, handle sensitive information with care, and maintain a high level of organization.
- Proficiency with EMR systems and basic office software is a plus.
- A commitment to providing excellent patient care and support.
If you’re someone who thrives in a fast-paced environment and enjoys helping others, we’d love to hear from you!
Why Work at Coastal Women's Healthcare:
Join our team and experience a workplace that truly values its employees! We offer competitive compensation, excellent benefits, and flexible schedules—including compressed work weeks—so you can achieve a perfect work-life balance. Enjoy regular company lunches, fun activities, and exciting outings to foster a strong sense of community. With a smaller company size, you’ll have closer connections with providers and leadership, giving you a more impactful role. Plus, we prioritize your well-being with generous employee gifts, paid holidays, and the guarantee of no evening or weekend work. Come work where you’re appreciated!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Relocate:
- Scarborough, ME 04074: Relocate before starting work (Required)
Work Location: In person