Job Class Code: 0393
Grade: 24
Salary: $24.85 – $34.84

Closing: October 16, 2024

Bureau of Motor Vehicles is seeking motivated candidates for the anticipated vacancy for position of Management Analyst II.

Join our team and be part of a rewarding career with ample opportunities for advancement. If you are passionate about providing excellent customer service and contributing to the safety of the roads in Maine, we want you on our team!

At the Department of the Secretary of State , we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and provide great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making meaningful impact on the lives of our citizens. 

Apply now and enjoy our superior benefits package, which includes 13 paid holidays, 12 sick days, and 3+ weeks of vacation to start!

Who are we?
The Bureau of Motor Vehicles is seeking self-motivated candidates to fill the Management Analyst II position in the Title Services Division. As a member of our team, you will play a vital role in reviewing, examining, and evaluating complex organizational structures, administrative policies, and management systems of the Bureau of Motor Vehicles.  Specific responsibilities include developing and conducting studies, summarizing findings, preparing reports, and recommending changes in, programs, policies, procedures, or practices in administrative, training, customer service, and information management systems.  This position will also be responsible for prioritizing, managing, and tracking work on the Electronic Lien Titling Program and other projects. This position will report to the Director, Division of Title Services.

Work hours for this position are Monday-Friday 8:00am-5:00pm.

Responsibilities include but are not limited to:

•    Planning and organizing studies of work and organizational problems including duplication, communication, information flow, inventory control, cost containment, and integrated service delivery to develop and maintain efficient and economical operations.
•    Analyzing data gathered, developing information and documentation, and considering solutions or alternative methods of proceeding to recommend improvements and modifications.
•    Designing and implementing research to make recommendations for long range plans, policies, and programs.
•    Effectively managing projects and tracking projects managed by others, to ensure tasks are prioritized, documented, communicated, and completed on time. Provides project management support to other project managers.
•    Implementing new business programs and processes, confers with, and trains agency staff, and conducts operational effectiveness reviews to ensure smooth system implementation and functioning.
•    Managing all phases of project life cycle: analyzing system requirements, developing, ensuring new systems adequately reflect the identified business requirements, training, and project implementation.
•    Creating and executing tests to evaluate new or enhanced modernization systems, features, and programs.
•    Testing new systems and reporting defects to appropriate staff.
•    Developing and updating manuals to outline performance methods, organizational policies and procedures, and system operations; and presents educational materials, workshops, and training seminars to Bureau staff to provide information and training on specific topics.

In order to be successful, you must have:

• Knowledge of the theories, principles and practices of public administration, organization, work flow, personnel management and financial procedures.
  
• Knowledge of data collection and interpretation methods and techniques.
  
• Knowledge of project management principals and best practices.
  
• Knowledge of methods and techniques of analysis, work simplification, and forms and records control.
  
• Knowledge of the methods and techniques of establishing work standards.
  
• Knowledge of current developments in systems analysis and applications.
  
• Knowledge of information management systems.
  
• Ability to gather, assemble, calculate, and analyze facts and draw valid conclusions.
  
• Ability to analyze and interpret laws, rules, and regulations.
  
• Ability to communicate effectively verbally and in writing.
  
• Self-motivated and takes initiative
• Strong interpersonal skills

MINIMUM QUALIFICATIONS:

• Eight (8) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.

For more information or questions, please contact: Matthew Dudley or call (207) 441-4512.

Why join our team?

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.