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We are looking for a personable and trustworthy person with mechanical and electrical knowledge to support our service department by carrying out tasks independently and as part of a team. Job Summary: Troubleshooting ability and communication skills to assist customers via phone, email, installation, testing, diagnosing and maintenance of the SCFN extraction systems as well as training new and existing customers on using their SCFN equipment. Tasks will be varied and include a lot of hands-on training as well as computer usage and interaction with many people inside and outside of the company. Primary Focus: Plan and perform installations Work closely with the Management and the factory to resolve field service issues Assist in providing technical support for installed systems Assist in the development of new systems Setup and monitor preventive maintenance programs Duties and Responsibilities: Travel regularly to support any quality or design problems reported by customers. Trip duration's of one week not uncommon.  Periodically attend training sessions and Factory Acceptance tests at the factory in Italy. Conduct field visits periodically, complete trip reports and observation sheets outlining the major results of the visit noting follow up actions required Assist in sourcing and ordering parts required to repair equipment problems Complete a detailed description of any major service required, including hours spent on the repair, during the visit Schedule major service calls in conjunction with the customer and coordinated with Management Evaluate each customer’s ability to operate the equipment safely and efficiently and make recommendations as to possible changes that can be made to achieve the recommended improvements Meet with the customer production supervisor and find any production problems encountered and determine how they can be addressed Qualifications: Preferred Bachelors or Associates Degree in Engineering or equivalent industry experience Substantial professional or extensive personal experience with mechanics and electronics Average or better computer skills including MS office Self-motivated with a strong analytical mindset and willingness to learn new skills Excellent communication and interpersonal skills Customer Service-minded Physically able to lift and move heavy objects if needed along with reasonable mobility and flexibility Please forward resumes and cover letters to info@hightechextracts.com  

Seeking an experienced technician to work in our cannabis/hemp extraction and processing lab.  Hightech Labs, LLC is an extraction lab in Southern Maine that processes cannabis/hemp for licensed dispensaries, patients and caregivers using the most powerful and most advanced Co2 extraction equipment.  The potential candidate will  be responsible for creating concentrate products through advanced laboratory methods. The safety and efficiency of these processes is of the highest importance, as is the quality of our end products. Job duties : Prep biomass material, solvents, and equipment for extraction Operate the extraction system and secondary processing equipment, while complying with safety guidelines Execution of all operations in accordance with all written SOP's and in accordance with all state and local regulations Carefully handle, weigh and label any substances used in the process Import and record data into tracking systems Monitor laboratory systems while they are operating, keeping a careful eye on any possible hazards or sources of error/inefficiencies Package concentrate products Maintain accountability and inventory of all raw materials and finished products Clean and organize the lab Ability to resolve any conflict respectfully and in a timely manner, addressing and resolving problems in order to create a culture of engagement and high-performance. Requirements : Must be at least 21 years of age Must be a Maine resident Must be able to pass a criminal background check Experience in cannabis/hemp extraction processing High School Diploma or equivalent , Bachelor’s degree preferred or equivalent industry experience Ability to operate distillation equipment, and vacuum ovens Microsoft Office experience; especially Excel Experience working with chemical processes Physical ability to stand, bend over, and lift up to 50lb Enjoy working in a fast paced environment Effective communication skills Strong work ethic Attention to detail Ability to work alone or with others Ability to follow instructions and protocols Time management skills Ability to work a flexible schedule that may include weekends and/ or holidays Please send resume and cover letter to info@hightechlabs.me