Systems Section Manager

Opening Date: September 9, 2024

Closing Date:  September 23, 2024

Job Class Code: 0385
Grade: 31
Salary: $82,350.40 – $111,906.08/Annually *Includes a 10% Stipend
Position Number: 016303582

Operations Security, Systems Section Manager

Maine Revenue Services

Job Description:

This position is assigned to the Operations Division of Maine Revenue Services (MRS). This position will oversee the activities and lead the MRS Operations Security Team that effectuates operational initiatives that impact the entire agency. This position is responsible for the oversight and management of MRS physical, cyber and personnel systems security. This position will develop, implement, and evaluate associated security programs, plans, policies, controls and resource allocations to follow state and federal laws, rules, and regulations. Supervision is exercised over a staff composed of professional, technical, and support personnel.

Typical Duties:

• Manage, plan and prioritize activities of MRS Operations Security technical, professional and support staff
• Collaborate with stakeholders and managers to develop and instill best security management practices in business operations
• Formulate and establish MRS Security plans, policies, initiatives and controls
• Provide advice and consultation to management and professional staff regarding security initiatives and incidents
• Responds to requests for information on security regarding audits, tax laws, and administrative procedures to answer inquiries and provide technical interpretations
• Identify organizational needs, collect data, build consensus, and develop business continuity contingency plan
• Establish and oversee agency wide operational security training and schedules
• Coordinates and confers with various agencies, vendors, and agency personnel to accomplish established security goals and objectives
• Develop skills of managers/supervisors to better understand hiring practices and State of Maine contract provisions regarding staffing
• Implements and complies with human resource laws, policies, procedures and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety

KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED: (These are required to successfully perform the work assigned).

• Knowledge of applicable laws, rules, regulations, policies, and procedures
• Knowledge of data processing technology, capabilities, techniques, and intricacies associated with a large computer system
• Knowledge of methods and techniques for conducting automated system feasibility studies
• Knowledge of data processing operating techniques used in a multi-shift, multi-programming operating environment
• Knowledge of computer system concepts, designs, applications, and user and interfacing requirements
• Ability to supervise subordinate personnel
• Ability to develop and recommend revisions to procedures based on identified problems
• Ability to interpret flow charts and block diagrams and evaluate programming languages and systems
• Ability to communicate effectively
• Ability to write clearly and effectively
• Ability to train and direct the work of others
• Ability to manage a highly complex activity
• Ability to use applicable computer programs

MINIMUM QUALIFICATIONS: (Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience).

Ten (10) years data processing/telecommunication system experience including at least six (6) years’ experience in the appropriate area of specialization and two (2) years of supervisory/ managerial experience -OR- a related Bachelor’s Degree and 6 years data processing/telecommunication system experience including at least four (4) years’ experience in the appropriate area of specialization and two (2) years of supervisory/ managerial experience -OR- a related Master’s Degree and four (4) years data processing/telecommunication system experience including at least two (2) years’ experience in the appropriate area of specialization and two (2) years of supervisory/ managerial experience.

Preference will be given to candidates with experience in physical, cyber and personnel security and knowledge of regulatory guidelines that protect federal and state of Maine tax data.

Please note: All candidates applying for a position at Maine Revenue Services will be subject to a tax clearance check. In order to be selected for a position, an applicant must have filed all his or her Maine returns and paid all Maine tax liabilities.

For all candidates not currently employed at Maine Revenue Services: State law requires that applicants seeking initial employment with Maine Revenue Services undergo a fingerprint based state and federal criminal history record check.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.