Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we’re excited about what’s next. Join us.
General Summary:
We are looking for a dynamic and experienced Network Engineer to provide engineering support to our cutting-edge network infrastructure. In this role, you'll drive key initiatives such as circuit ordering and installation, Network Access Control (NAC) with Forescout, WAN optimization using Riverbed, and secure cloud access with Zscaler ZPA and ZIA. You'll play a pivotal role in designing, implementing, and optimizing our network operations, ensuring efficiency, top-tier security, and high availability across on-premise, hybrid, and cloud environments.
Job Specifications
- Bachelor's degree in computer science, or equivalent relevant business experience
- 3+ years of experience in network engineering with a strong emphasis on circuit management, network access control, WAN optimization, and cloud security.
- Hands-on experience with Forescout NAC, Riverbed WAN optimization technologies, and Zscaler ZPA/ZIA.
- Solid understanding of networking protocols, including TCP/IP, BGP, OSPF, MPLS, VPN, and SD-WAN.
- Proven ability to work with telecom carriers for circuit ordering, troubleshooting, and management.
- Experience with LAN/WAN architectures, including routers, switches, and firewalls from major vendors such as Cisco, Juniper, etc.
- Familiarity with cloud and hybrid network environments, including cloud access security and zero-trust architectures.
- Strong troubleshooting and problem-solving skills with the ability to work under pressure in fast-paced environments.
- Strong communication and collaboration skills with the ability to work cross-functionally.
- Detail-oriented with excellent documentation and project management skills.
- Ability to prioritize tasks effectively and manage multiple projects simultaneously.
Preferred Experience:
- Experience with network automation tools and scripting (Python, Ansible, etc.) is a plus.
- Understanding of SD-WAN technologies and cloud networking (AWS, Azure, etc.).
- Familiarity with ITIL processes for incident, change, and problem management.
Principal Duties and Responsibilities
- Circuit Ordering and Installation:
- Manage the procurement, scheduling, and installation of network circuits, including WAN, internet, and MPLS connections.
- Coordinate with telecom carriers and vendors to ensure timely and successful circuit delivery, testing, and turn-up.
- Document and track circuit details, ensuring accurate inventory, and work with billing teams to manage circuit costs.
- Network Access Control (NAC) with Forescout:
- Design, deploy, and manage Forescout Network Access Control solutions to ensure secure access to network resources.
- Implement and maintain NAC policies to protect against unauthorized devices, enforce compliance, and improve network visibility.
- Troubleshoot and resolve NAC-related issues and ensure continuous monitoring and enforcement of network security policies.
- WAN Optimization with Riverbed:
- Configure and manage Riverbed WAN optimization appliances to enhance application performance over the WAN.
- Perform regular performance assessments and tuning of Riverbed appliances, ensuring optimal bandwidth utilization and low latency.
- Monitor WAN traffic to identify bottlenecks and proactively make adjustments to optimize network throughput and performance.
- Secure Cloud Access with Zscaler ZPA and ZIA:
- Manage Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) configurations to provide secure, direct-to-cloud access for end-users.
- Work with security teams to implement policies that enforce secure access to internal applications and internet services.
- Monitor Zscaler deployments to ensure high availability, performance, and security of remote access and cloud-based services.
- Network Administration and Troubleshooting:
- Support daily network operations, including troubleshooting, diagnostics, and incident resolution for LAN, WAN, and security services.
- Collaborate with other IT teams to ensure seamless integration of network services with other infrastructure and applications.
- Maintain detailed network documentation, including network diagrams, configuration changes, and procedural guides.
- Collaboration and Vendor Management:
- Liaise with third-party vendors and service providers to resolve issues, manage installations, and manage SLAs according to contract terms.
- Work with internal stakeholders, including security, application, and operations teams, to ensure network solutions align with business objectives.
- Provide project updates to leadership, ensuring transparency on progress, risks, and timelines.
- Security and Compliance:
- Ensure all network changes comply with security and regulatory standards, including proper segmentation, access controls, and encryption.
- Implement and maintain audit and logging capabilities across network devices, ensuring compliance with internal and external audits.
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$73,300.00-$143,300.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum