At Kennebunk Savings, we operate on the shared belief that Helping One Another Is the Right Thing To Do. Our Core Values – Trust, Integrity, Proactive and Empathy - provide the guideposts for how we support that belief. They guide our day to day actions – from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another. Our Core Values form the foundation of our culture and embodying them forms the basis of what makes an employee successful at Kennebunk Savings.
We are passionate about our customers, products, people, and communities. We embrace and celebrate diversity including the diverse experiences and background that you will bring to the position. We strive to work with people who are intellectually curious, innovative, forward thinking, and passionate about making an impact.
Scope of Work: The Social Responsibility Administrator will support a portfolio of nonprofit relationships as part of the Social Responsibility team. This role is responsible for coordinating the Community Promise donation process, nonprofit sponsorship benefits, and data tracking and reporting.
Essential Functions
- Responsible for execution of daily donation processing activities
- Monitor and maintain donation request, communication and payment processes using the donation management platform.
- Track and record donation requests, supporting material and the associated communications.
- Facilitate weekly donation review process and meetings.
- Work with the Social Responsibility team to track, communicate and present applicable donations to the Community Investment Committee.
- Prepare and send approved requests and supporting information to the Accounting department to process donation payments on a weekly basis.
- Finalize payment process by mailing donation checks and letters or sending direct deposit confirmation messages on a weekly basis.
- Process and appropriately document Kennebunk Savings Bank Foundation donations per the Foundation DDA Withdrawal Procedures.
- Responsible for reporting and sponsorship benefit coordination
- Update the Community Promise budget and the donation management system as donations are approved each week.
- Create quarterly budget reports for distribution to the Social Responsibility & Customer Satisfaction Board Committee.
- Assist with tracking and reporting on volunteer hours.
- Compile and send monthly sales team updates on Community Promise donations in their market areas.
- Work with the Marketing team to ensure all sponsorship benefits are satisfied within their deadlines.
- Assist with outreach to all Department and Branch Managers to make sure sponsored events are properly staffed.
- Update and monitor expenses and department budget.
- Responsible for nonprofit communications for the Community Promise program
- Support a portfolio of assigned nonprofit relationships.
- As advised, meet with nonprofit partners to discuss their work and potential donation support.
- Follow up with requesting nonprofit organizations within a reasonable timeframe.
- Complete communications to all organizations that are declined funding within a reasonable timeframe.
Other Duties & Responsibilities:
- Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer.
- Understands, supports and adheres to applicable organizational policies/procedures and state/federal regulations.
- Consistently emphasizes the importance of teamwork in the department and company at large.
- Responsible for completing required training and policy review.
- May serve on various committees.
- Willingness to take on additional tasks and duties.
Certifications & Licenses Required:
Desired Knowledge, Skills & Abilities:
- Displays high level of regard for trust and confidentiality
- Proficient in Microsoft Office Products, specifically Word, Excel and PowerPoint
- Displays strong written and verbal communication skills
- Displays strong organization skills and the ability to multi-task to meet established deadlines
- Demonstrates a high level of accuracy and attention to detail
- Ability to adapt to change
Desired Job Experience:
- Experience in nonprofit, social responsibility, or community impact work preferred
- Experience in a professional, service-focused and fast-paced environment
Desired Education:
- High school or General Education Diploma
Working Conditions & Minimum Physical Requirements;
- Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards
- Dexterity of hands and fingers to operate a computer and other office equipment
- Lifting and moving of moderately heavy objects on occasion
- Normally seated for extended periods of time
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
