Application Deadline: 28 August 2024

Department: Affiliate Network

Employment Type: Freelance

Location: Maine

Description

Job Title: Licensed Mental Health Counsellor

Location: Maine, USA

Contract Type: Affiliate Contractor

Work Type: Remote

Work Hours: Flexible to your schedule

Role Overview

At Zevo, we are a global leader in supporting the psychological health of content moderation and Trust & Safety professionals. This is an exciting opportunity to work within a rapidly growing industry driven by the expansion of online content. Due to our continuous growth and increasing client demand, we are expanding our network of clinical affiliates. As a qualified Mental Health Counsellor at Zevo Health, you'll provide digital therapeutic support via video on our Digital Platform. You'll conduct sessions using interventions like Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and DBT (Dialectical Behavior Therapy), assess trauma cases, and follow safety procedures. Your role includes evaluating risks, adhering to ethical guidelines and collaborating with the Clinical Program Lead.

This is a great opportunity for a qualified Mental Health Counsellor who wants to substitute their private practice or other work with additional flexible hours while gaining knowledge of the rapidly growing Trust & Safety industry.

Key Responsibilities

Deliver one-to-one online counselling sessions, addressing a range of psychological and emotional issues.
Implement short-term, solutions focused interventions such as CBT, ACT and DBT.
Manage clinical risks effectively, ensuring the safety and well-being of all clients employees.
Assess cases for trauma related to exposure to graphic content and follow Zevo Health's escalation procedures.
Evaluate and manage risks of harm to self or others, including minors, when necessary.
Review and familiarize yourself with training preparation materials in advance of onsite sessions.
Timely management and completion of administrative duties, including completion of individual case notes on the platform.
Respond promptly to emails and messages from Clinical Team Leads and Operations, ensuring clear and timely communication to support collaborative efforts and client satisfaction.
Attend monthly peer support sessions with Clinical Team Lead as you require.
Keep up to date with the latest Trust & Safety information to maintain knowledge
Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies.

Skills, Knowledge and Expertise

Educational Requirements

Master's degree in counseling, psychology, or a related field from an accredited institution.
Hold a current, active licence as a LPCC (Licensed Professional Clinical Counselor), LPC (Licensed Professional Counselor), LMFT (Licensed Marriage and Family Therapist), LCSW (Licensed Clinical Social Worker or MFTC (Marriage and Family Therapist Candidate) in the state of employment.
Additional clinical education related to short-term, solution-focused interventions.
Certified in suicide risk assessment, such as SafeTALK or ASIST, ensuring the ability to effectively identify and manage clients at risk.
Complete CPD training in alignment with governing body requirements.

Previous Work Experience

Minimum 3 years of clinical experience in individual. Experience in a corporate environment is an advantage.
Previous experience working with an EAP or Digital Therapy platform would be an advantage.
Experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds.
Proven ability to maintain professionalism and ethical standards in a corporate environment, including effective communication and confidentiality.

Knowledge, Skills & Abilities

Proficient in Microsoft Office Suite and various video conferencing technologies.
Fluent in written and spoken English. Additional language skills are advantageous for broader client engagement.
Strong data management skills, ensuring accurate and efficient handling of client information and session records.
Ability to adapt and excel in a flexible, ambiguous, and rapidly changing environment within an emerging, fast-growing industry, showcasing resilience and agility.
Excellent time management and clinical prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting.
Committed to continuous learning and professional development, staying updated with industry trends and enhancing skills.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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