Agri-Cycle, New England’s largest and fastest-growing food waste collection company, is looking to fill one full-time Dispatcher role. We pride ourselves on providing superior service for our customers while maximizing the efficiency of our operation.

The ability to communicate effectively, multitask, and handle emergencies with a level-head are all expectations of this role. Agri-Cycle is a fast-growing family business where quality work and willingness to learn are recognized & rewarded. The successful candidate will serve as a central point of contact for both internal and external communication regarding our trucking operation.

Job Responsibilities

Answering and responding to inbound calls from company drivers
Handling inbound and outbound customer phone calls as needed
Manage and coordinate resources, ensuring efficient and effective responses
Receiving and relaying information to field personnel
Daily monitoring of all company trucking routes in multiple terminals
Updating information systems to accurately reflect dispatched tasks
Coordinating with operations team to perform emergency roll-off and trailer services
Maintaining relationships with transfer stations and disposal outlets.
Planning inbound load schedule with partner disposal facilities
Gathering documentation of completed services and seeing-through to final billing
Interfacing with terminal managers & office staff on day-to-day issues.
Scheduling & coordinating deliveries and shipments of various customer supplies
Manage records of inbound & outbound material inventory at customer sites and internal warehousing

Qualifications / Necessary Skills

Positive attitude with a team-based mindset.
Experience and proficiency in standard logistics software.
Prior experience in a trucking dispatch role preferred
Emphasis on customer service.
Ability to think critically, multi-task & prioritize.
Time management skills.
Exceptional analytical thinking, problem-solving, and organizational skills
Ability to communicate effectively with customers & employees

Agri-Cycle offers competitive wages based on experience, substantial healthcare contribution and a friendly, fast-paced work environment. Agri-Cycle also offers options for vision, dental, life, short-term disability & 401k plans. For more information about the position, please reply to this ad with a resume, phone number and/or email address.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Agri-Cycle

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