Department of Health and Human Services (DHHS)

CPS Caseworker Supervisor

Opening Date: September 26, 2024

Closing Date:  October 09, 2024

Job Class Code: 5078
Grade:  25 (Supervisory Svcs)
Salary: $73,088 – $96,678.40 per year.*

*This includes a $7.50/hr. recruitment & retention stipend, an additional $1.00/hr. stipend is paid for employees possessing a related Master’s Degree. This position is also eligible for a $.35/hr. shift differential

Position Number: 02023-2726

Location and Schedule: This position can be located in our Augusta, Bangor, or Portland offices and is full time work from home. This position’s typical schedule would be four (4) days per week to include 2PM to midnight, weekend hours from 8AM – 6PM, and standby (on call) hours from midnight to 8AM two to three times per week.

This position may be eligible for a $1,000 Recruitment & Retention Incentive Payments. 

Core Responsibilities:

As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit.  You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery.  You will research and work with staff and peers to resolve critical situations and crisis situations, including decisions to seek removal of children.  You will review and monitor cases and service delivery including family team meeting decisions and supervise subordinate staff including hiring, promotion and disciplinary actions regarding employees. Your typical duties will include: 
1.    Planning, organizing, assigning, directing, and monitoring work activities of caseworkers and resource staff to ensure established quality service standards are maintained.
2.    Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
3.    Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
4.    Conferring with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
5.    Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
6.    Coordinating activities between unit and service providers in order to effectively deliver social services to agency clients.
7.    Authorizing service provision and client/caseworker expenditures.
8.    Negotiating various contracts and agreements with service providers and others in order to ensure appropriate services are provided.
9.    Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.

Minimum Qualifications:

To qualify, your background must include eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW).  Preference will be extended to candidates possessing the following skills/experience:

1.     Recent experience in professional child welfare casework.

2.     A thorough knowledge of and recent experience working with MACWIS/Katahdin.

3.     Four years experience as a fully-licensed social worker.

*An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above.

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Agency information: 

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.  This position can be located in our Augusta, Bangor, or Portland offices and is full time work from home. This position’s typical schedule would be four (4) days per week to include 2PM to midnight, weekend hours from 8AM – 6PM, and standby (on call) hours from midnight to 8AM two to three times per week.

Application Information:

 Please submit all documents or files in  PDF format.

For additional information about this position please contact Kate Imbruno, Program Administrator at 626-8642. To apply, please upload a recent resume (if available) and cover letter addressing each of the three preferred skills/experience areas above.

To request a paper application, please contact Mandy.L.Harman@Maine.gov .

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,196.96 - $13,172.88 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($358.08 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.