Office Manager – Falmouth Pediatric Dentistry

Location: Falmouth Pediatric Dentistry, Falmouth, ME
Employment Type: Full-Time
Schedule: Monday – Wednesday 7:00-4:30, Thursday 7:00-3:30

About Us

Welcome to Falmouth Pediatric Dentistry! Great Smiles Start Here!

Come join our amazing TEAM!

At Falmouth Pediatric Dentistry, we specialize in providing compassionate, high-quality dental care for children in a warm, welcoming environment. Our team is passionate about creating positive dental experiences that help build lifelong healthy habits. We're currently seeking an experienced and enthusiastic Office Manager to lead our front office operations and support our growing practice

Position Summary

The Office Manager is responsible for overseeing daily administrative operations, ensuring a smooth and efficient patient experience, and supporting a collaborative and friendly work environment. The ideal candidate is organized, proactive, compassionate, and skilled at managing both people and processes.

Key Responsibilities

Oversee daily front office operations, including scheduling, patient communication, and check-in/check-out procedures.
Lead, train, and support administrative team members.
Manage insurance verification, claims processing, and patient billing.
Maintain accurate patient records and ensure compliance with HIPAA and other regulations.
Monitor office performance metrics, workflows, and productivity.
Collaborate with clinical staff to ensure seamless communication and patient flow.
Handle conflict resolution, team scheduling, and performance reviews.
Manage office inventory, vendor relationships, and equipment servicing.
Support marketing initiatives, recall systems, and community outreach efforts.
Provide outstanding customer service to children and families.

Qualifications

Prior management or supervisory experience in a dental or medical office required; pediatric or orthodontic experience preferred.
Strong knowledge of dental insurance, billing, and dental terminology.
Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).
Excellent communication, leadership, and organizational skills.
Ability to multitask in a fast-paced, kid-friendly environment.
High level of professionalism, empathy, and problem-solving ability.

Benefits

Competitive salary based on experience
Paid time off and holidays
Health benefits
Retirement plan
Opportunities for professional development
A fun, supportive team environment

How to Apply

Please send your resume and a brief cover letter to drjw@falmouthpediatricdentistry.com with the subject line “Office Manager Application – Falmouth Pediatric Dentistry”.

Job Type: Full-time

Pay: $30.00 - $40.00 per hour

Expected hours: 35 per week

Benefits:

401(k)
Employee discount
Health insurance
Health savings account
Paid time off
Professional development assistance

Work Location: In person

Falmouth Pediatric Dentistry

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