Position Location: Lincoln

Hours: Full time – 40 hrs./wk.

Schedule:
Monday: Behavioral Health 6:45 – 5:15

Tuesday: Check-In 6:45 – 5:15

Wednesday: Off

Thursday: Walk-In-Care 6:45 – 5:15

Friday: Check-In 6:45 – 5:15

Primary duties:
Greet patients and visitors with professional and high-quality customer service.

Answer telephone and refers calls as appropriate.

Create accurate and complete messages for the providers and support staff.

Utilize the electronic medical record for documentation for all patient interaction.

Collect, verify, and input all pertinent patient demographics into the electronic medical record at each concurrent visit making necessary changes if needed, including insurance and responsible party information.

Ensure patients have completed updated Demographics every 365 days or sooner if updates are needed.

If appropriate, contact the on-call provider regarding after-hours messages.

Scan patient documents and process digital faxes.

Assess whether patients have cultural or linguistic barriers and arrange for an interpreter if needed.

Review appointment history and follow up as needed.

Provide cross-coverage for other receptionists.

Other duties as assigned.

Qualifications:
Must have excellent customer service skills

Must be proficient with computers

Must be able to multitask and work in a fast-paced environment

Health care reception experience preferred

Responsible to: Administrative Coordinator

Interested candidates click here to complete our online employment application and submit a resume.

POST DATE: 06/23/2026

Health Access Network (HAN)

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Receptionist – Lincoln