Position Summary

The Maine Seacoast Mission is looking for a welcoming, competent, and detail-oriented individual with strong communication skills for the role of Service Tours Coordinator. This position serves as the administrative coordinator for Maine Seacoast Mission Service Tours. The Service Tours Coordinator carries out the logistics of day-to-day operations, volunteer recruitment, and program administration and serves as the welcoming presence and program contact to ensure effective communication and operations. Individuals best suited to this position will thrive on managing multiple competing demands and enjoy building strong relationships. This is a hybrid position with a primary office base in Northeast Harbor and occasional travel to the Mission’s Downeast campus in Cherryfield.

Responsibilities

Core Responsibilities

Ensure effective operations for all program offerings of the Service Tours
Find and recruit skilled, semi-skilled and unskilled volunteers for all program offerings of the Service Tours
Help develop and implement the recruitment plan and year-round cycle
Solicit and manage project applications
Conduct visits to potential sites with project appraisers; develop scope of project, materials list and tools list in conjunction with the Housing Improvement Site Coordinator
Order materials and set up deliveries with the Housing Improvement Site Coordinator
Oversee worksites and volunteer groups to ensure safety and compliance with Downeast Campus procedures
Identify, initiate, and manage relationships with community partners (Downeast and Islands)
Greet volunteers when they arrive and gather paperwork
Assist groups as they leave at the end of their week
Plan, manage and host evening meals with volunteers and guests
Oversee the tool inventory
Maintain relationships with volunteer groups
Other tasks as assigned by supervisor

As Part of Maine Seacoast Mission

Promote and embody the Mission as a welcoming and inclusive organization, where all people are valued and respected.
Support the values and purpose of the Maine Seacoast Mission as expressed in the mission statement and other guiding documents.
Uphold the reputation of the Mission and honor the trust built over generations between the Mission and the communities with which we work.

Qualifications

Core Qualifications

Strong interpersonal and communication skills
Efficient and well organized with strong logistical skills
Ability to manage multiple competing demands
Sales and retail experience
Budget management
Effective time-management and priority-setting skills
Proficiency with computer programs: MS Word, MS Excel, SharePoint, various calendar software, and project management software
Proficiency with standard office technology and equipment
Experience working with people of all ages
Ability to make people feel welcomed and valued, to be non-judgmental and focus on strengths and assets of individuals
Ability to collaborate with other organization and individuals
Able to work independently and with a team

Required Education and Experience

Minimum of a high school diploma or GED required

Preferred Education and Experience

Bachelor's degree preferred
Relationship management experience preferred
Event and/or project management experience preferred

Special Qualifications and Certifications

Valid driver’s license and working vehicle

Position Conditions and Requirements

Work Environment

Prolonged periods in a stationary position at desk using a computer and keyboard in a professional environment
Occasional seasonal work outdoors in varied weather conditions
Occasional multi-day boat trips while living with a crew in small quarters

Physical Demands

Ability to lift 25 pounds
Ability to drive a pickup truck or 13 passenger van

Travel Requirements

Ability to travel statewide and throughout New England, as needed
Frequent travel to all Mission sites
Occasional overnight travel and day trips with long and unusual hours
Comfort on boats in a variety of weather conditions

Compensation

This is a full-time non-exempt position based on a 40-hour work week with excellent benefits. The rate is $22 to $24/hour depending upon experience.

To Apply

Please apply through our application form. Please note that a cover letter and resume are required. Application review will begin immediately and continue until the position is filled.

Equal Employment Opportunity

The Mission does not discriminate in employment opportunities or practices based on race, color, religion, creed, sex, gender identity or expression, pregnancy, ethnic heritage/ancestry, national origin, age, legally recognized disability, sexual orientation, veteran status, military status, genetic information, or any other characteristic protected by law. The Mission is committed to a policy of equal employment opportunity. The Mission strives to provide a work environment free from all forms of improper discrimination and harassment, including sexual harassment. Discrimination and harassment, whether committed by supervisors, nonsupervisory employees, or others, is unlawful and will not be tolerated.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Maine Seacoast Mission

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Service Tours Coordinator