Description

Company Overview:

Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management.

MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

Position Summary:

The Strategic Account Manager will oversee account management, client satisfaction and growth for named, strategic accounts at MedInsight. This role involves adhering to formal account management and sales processes, MedInsight programs, and applicable Milliman requirements. You will collaborate with team members to refine the MedInsight Account Management process, develop standard tools and protocols, and ensure adherence to these standards.

Key objectives include:

Generating additional revenue from existing clients through MedInsight solutions or tools.
Ensuring high client satisfaction and retention.
Expanding MedInsight adoption within current accounts.
Strategic planning and executive relationship building with clients

In addition to working closely with account management, sales, client services teams, you will manage tasks such as license agreements, renewals, client communications, and training coordination. The role requires daily client interactions and up to 25% travel.

Position Responsibilities

Build and maintain executive-level relationships across named accounts.
Develop, refine and periodically revisit account management protocols.
Monitor and document adherence to account management standards.
Collaborate consistently with the Manager, Account Management, to achieve strategic objectives.
Provide guidance to clients on MedInsight product usage.
Manage renewals, sales targets, and monthly billing for assigned clients.
Partner with account managers and client services staff to address client needs.
Facilitate client training and change request orders.

Requirements:

Bachelor's Degree or higher in related field, with at least six years of experience in healthcare analytics or technology solutions.
Minimum of seven years in account management or sales, particularly with large U.S. health insurance carriers.
Demonstrated expertise in healthcare data analytics.
Proven ability to manage multiple projects, prioritize tasks and work independently.
Strong problem-solving, analytical and organizational skills.
Excellent communication and presentation abilities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Compensation and Location:

The salary range is $87,000-177,000, depending on relevant factors, including but not limited to education, work experience, certifications, etc. This role can be located remotely within the US.

What makes this a great opportunity?

Join an innovative, high growth company with a solid industry track record
Bring your expertise and ideas to directly impact and help build the next generation of MedInsight products and solutions
Enjoy significant visibility in your work and be recognized for your wins
Work for a company that values your wellbeing and professional growth, offering a flexible work environment, generous benefits package, and investment in the development of your career

Milliman Benefits:

We offer competitive benefits which include the following based on plan eligibility:

Medical, dental and vision coverage for employees and their dependents, including domestic partners
A 401(k) plan with matching program, and profit-sharing contribution
Employee Assistance Program (EAP)
A discretionary bonus program
Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue
15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
A minimum of 8 paid holidays
Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The expected application deadline for this job is February 28, 2025.

#LI-SM1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Milliman, Inc

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