Job Description

Nadeau Chiropractic has been serving the community for 30+ years. Join our dynamic team as a Front Desk Receptionist at a prestigious establishment in Auusta, ME. We are dedicated to providing exceptional service and creating a welcoming environment for our patients. As the first point of contact, you will play a crucial role in ensuring smooth operations and delivering outstanding patient care.

Overview:

As a Front Desk Receptionist, you will be responsible for managing the reception area, greeting patients, answering phone calls, scheduling, and providing administrative support. Your professionalism and friendly demeanor will set the tone for a positive experience for all who enter our premises.

We are owned by LifeLynx, an organization that takes serious pride in creating the very best patient experiences.

Duties:

- Greet and assist patients in person or over the phone with professionalism and courtesy.

-Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

- Handle patient check-ins, paperwork, insurance verification, patient check-outs. etc.

- Maintain cleanliness and organization of the reception area.

- Obtains revenue by recording and updating financial information; records and collects patient charges; controls credit extended to patients; files, collects, and expedites third-party claims.

- Coordinate with Chiropractors and office manager to ensure seamless patient care.

- Assist in clerical tasks such as filing, data entry, and record keeping.

- Support marketing events and promotional initiatives as needed.

Skills:

- Proficient in clerical duties with reception roles.

- Computer literacy including knowledge of Microsoft, excel, etc.

- Familiarity with phone systems and excellent phone etiquette.

- Ability to work effectively in a high volume, fast-paced environment.

- Exceptional organizational skills to manage front desk operations smoothly.

Benefits:

- Competitive hourly rate based on experience.

- Opportunities for professional growth and development

Requirements/Preferred:

Knowledge of Chiropractic would be advantageous
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Excellent communication skills and a friendly demeanor.
Welcoming and outgoing demeanor
Ability to maintain confidentiality and handle sensitive information appropriately.
Strong interpersonal skills to interact with a diverse clientele
Previous experience as a receptionist or in a customer-facing role is preferred.

Job Type: Part-time

If you are a detail-oriented individual with excellent communication skills and a passion for delivering exceptional patient care, we invite you to apply for this exciting opportunity

Apply now to be part of our team dedicated to excellence!

Job Type: Part-time

Pay: $17.00 - $18.50 per hour

Expected hours: 15 – 20 per week

Schedule:

4 hour shift
8 hour shift
Evening shift
Morning shift
Night shift

Experience:

Customer service: 1 year (Preferred)

Ability to Commute:

Augusta, ME 04330 (Required)

Ability to Relocate:

Augusta, ME 04330: Relocate before starting work (Required)

Work Location: In person

Nadeau Chiropractic and Wellness Center

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Front Desk Receptionist (part-time)