Why this role matters

Every tank you install and delivery you make directly impacts how safely and reliably families, farms, and businesses heat their homes and run their operations. In this role, you’re not just completing service calls, you’re the face of P. Gagnon & Son in the field, ensuring customers can count on propane systems that are installed right the first time. Your work keeps communities running, especially when reliability matters most.

What success looks like

Within your first 90 days, you’ll be independently completing tank installations that meet all NFPA and local code requirements, accurately documenting your work, and supporting delivery operations when needed. You’ll know your territory, your equipment, and your customers and your manager will trust you to handle installations safely, professionally, and without constant oversight.

What you’ll actually do in your first 30 days

Complete safety, compliance, and systems training, including company installation standards and documentation processes
Ride along with experienced technicians to learn EDP’s installation practices, customer expectations, and regional requirements
Begin performing supervised tank installations and service work, receiving real-time feedback
Learn internal systems for service orders, billing, vehicle inspections, and incident reporting

Core responsibilities

Install propane tanks in compliance with all state and local regulations, including NFPA 58 and 54
Maintain required CDL credentials and complete licensing or certification training as needed
Perform daily vehicle inspections (DVIR) and keep your truck and equipment in excellent working order
Accurately complete and submit service orders and billing documentation each day
Document and invoice parts used according to approved pricing and sales proposals
Support seasonal delivery operations by driving a delivery vehicle when needed
Report incidents or safety concerns immediately to the General Manager
Participate in on-call coverage, including occasional evenings or extended hours based on customer needs
Safely lift, carry, and maneuver equipment up to 75 pounds in a variety of weather conditions

Requirements

Valid Class B CDL
Ability to perform physical job requirements, including lifting up to 75 lbs
Comfort working outdoors in varying weather conditions
Basic computer skills for documenting service orders and inspections
Commitment to working safely and following propane installation regulations
Tanker and/or Hazmat endorsements
2–3 years of experience in propane, HVAC, or a closely related field
Familiarity with propane systems, NFPA codes, and industry standards
Customer-facing experience and strong communication skills
Prior on-call or field service experience

Pay & benefits

Hourly pay: $30–$35, based on experience

Medical, dental, and vision insurance (multiple plan options)
HSA and FSA options
401(k) with company match
Paid holidays and paid time off
Tuition reimbursement
$50,000 company-paid life and AD&D insurance
Long-term disability (company paid)
Employee Assistance Program (EAP)
Voluntary supplemental life, short-term disability, and AD&D
Propane discount

Our culture

P. Gagnon & Son is built by people who take pride in doing things the right way; safely, reliably, and with respect for customers and teammates. We value practical experience, straight talk, and supporting one another in the field, especially when conditions aren’t easy.

P. Gagnon and Son, Inc

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