Since 2014, we commenced operations to execute growth through both organic and acquisition channels in the energy distribution market. We’ve assembled a veteran management and financial advisory team that has completed over 100 acquisitions in this space and have led thirteen successful, integrated roll-ups. We now serve over 30,000 customers in five New England states, New York and Pennsylvania.

Position Summary

The Service Technician is a front-line field position responsible for representing the company on the road and at customer locations. Also, responsible for performing the installation, maintenance, diagnosis, and repair of many types of home heating and comfort appliances, tanks and supply systems while providing quality service to ensure and maintain a high level of customer satisfaction, productivity and safety. This position may also assist in the maintenance of tanks on-site or at customer locations and may be called on to assist with tank setting and removal.

Quarterly Safety Bonus opportunities!

Rate of pay is based on experience level.

Position Responsibilities

Responsible for the installation and service of home heating appliances and systems
Utilizes company equipment (i.e. two-wheel dolly, power truck tailgate, hydraulic truck crane, bucket tractor) safely and properly
Transports, installs, assembles, and removes many varieties of home comfort and other oil, propane and natural gas appliances and systems with a high degree of accuracy and efficiency
Troubleshoots, services, repairs and maintains many varieties of home comfort and other oil, propane and natural gas appliances and systems
Assists other technicians and/or other employees as needed
Resolves customer concerns or complaints in a professional and helpful manner and provides customers with solutions to their energy, comfort and any safety-related needs
Ensures the safe use of company service vehicles
Understands, follows and advocates company policies and local, state and federal rules, regulations, and codes pertaining to the safe installation and service of oil equipment while creating relationships with state and local authorities
Performs inspections and leak testing of propane systems, light propane appliances after service interruptions and places propane systems out of service as necessary
Inspects oil tanks and piping and bleeds oil lines and fire oil burners as necessary
Completes required paperwork and documentation in a professional and legible manner
Represents the company professionally and respectfully in all interactions with customers and with the general public
Provides customers with solutions to their energy, comfort and any safety-related needs
Ensures the appearance and condition of company vehicles, equipment, tools, and other assets are safe, clean and maintained
Attends and participates in company training programs
Sets and follows high standard of personal conduct
Involved in special projects from time to time, depending on business need
Responsible for any other tasks and duties as assigned, which may or may not relate to the normal scope of this position
Participates in the on call-rotation company policies and local, state and federal rules, regulations, and codes pertaining to the safe installation and service of oil equipment while creating relationships with state and local authorities

Required Knowledge, Skills and Abilities

Minimum of two (2) years of experience working as an oil and propane service technician, prior experience in the oil and propane industry preferred.
Graduate of High School or equivalent.
Must have a valid driver’s license.
Self-motivated with a high degree of comfort working independently in managing priorities and making decisions.
Demonstrated ability to work as part of a team.
Strong sense of professionalism and ability to maintain discretion.
Well-developed verbal and written communication skills.
Must have a clean driving record.
Must be able to pass a pre-employment physical (conducted at our occupational health provider's location).
Must meet pre-employment (post offer) background check.

The employee will primarily work outside. This employee is exposed to moving vehicles and changes in the weather. The noise level in the work environment is usually quiet to moderate

EEO and ADA Commitment

At Sail Energy, everyone matters and has a voice. We are committed to providing an environment of mutual respect where equal opportunities and reasonable accommodations are available to all applicants and team members. Decisions are based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, creed, national origin, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, genetic information, veteran status, age, or any other non-merit characteristic protected by federal or state laws. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@sailenergy.net or call 207-837-4130. We will not respond to unsolicited third-party recruitment agencies.

Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Benefits:

401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Fuel card
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Sail Energy

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Service Technician - Oil & Propane