Scales is seeking an Assistant General Manager (AGM) to join our highly acclaimed team. If you’re passionate about outstanding hospitality, great food, and continuous learning within a supportive and professional environment, we’d love to meet you.

About the Role:

Reporting to the General Manager, the AGM assists in supervising all FOH operations. This is a full-time position with a mix of administrative responsibilities and floor management during evening services.

Key Responsibilities:

Ensure exceptional guest satisfaction by responding to guest feedback and resolving service issues as they arise
Assist the host team in greeting, seating, and directing flow throughout the dining room
Manage and support service staff, maintaining service standards
Perform daytime administrative duties including:
Cashing out FOH staff
Updating POS and reservation systems
Other administrative tasks as needed
Supporting the GM in all aspects of daily operations

Requirements:

Ability to thrive under pressure in a fast-paced, dynamic environment
Excellent verbal and written communication skills
High level of organization, punctuality, and attention to detail
Integrity, professionalism, and reliability
A positive, joyful, and energetic attitude
Availability on evenings and weekends
Experience with Aloha, OpenTable, and Excel is a plus
Previous Assistant Restaurant Manager/AGM or Assistant Dining Room Manager experience is required

Why Join Us?

Be part of an award-winning company dedicated to exceptional guest experiences and committed to supporting local farms, foragers, fishers, and sustainable practices. Scales is proudly connected to the restaurant family that includes Fore Street, Street & Co., and Standard Baking Company.

Benefits:

Health, dental, vision, disability, and life insurances
Competitive pay
Paid Time Off
Bonus opportunities
401(k)
Staff meals
Birthday meal
Summer & holiday parties

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