Job Overview:

We are seeking a Service scheduler to join our team. The ideal candidate will possess strong communication skills, and have a passion for delivering exceptional customer service. Experience scheduling a plus!

Duties:

- Provide top-notch customer service via phone, email, and chat

- Scheduling service appointments for our service technicians

- Creating service tickets

- Assist customers with inquiries, concerns, and product information

- Perform data entry tasks accurately and efficiently

Requirements:

- Proven experience in customer service or related field

- Excellent communication skills

- Ability to multitask and prioritize workload effectively

- Proficiency in data entry

- Strong problem-solving skills and attention to detail

Join our team as a Scheduler/Customer Service Representative! Seacoast Security offers a competitive benefit package: Health, dental, life, accident, Short and long term disability, vision, 401k match of 20%, two weeks vacation and 8 paid holidays.

Come join a winning team!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Flexible schedule
On-the-job training

Shift:

8 hour shift
Day shift

Work Location: In person

Seacoast Security

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