The Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies providing HVAC/R service, maintenance, and installation across North America. TAG is committed to being an “employer of choice,” offering a workplace where employees can build long-term careers, develop their skills, and grow professionally. With competitive compensation and a strong benefits package, TAG is an exciting place to work.

TAG Refrigeration is seeking a Senior HVAC Technician to support advanced service work in the Phoenix, AZ area.

Role Summary

The Senior Technician is responsible for high-level diagnostics, troubleshooting, and repair of a wide range of rooftop HVAC equipment, including (but not limited to) packaged AC systems up to 30 tons, exhaust fans, and VRF/mini-split systems.

This role also serves as:

A technical resource for field technicians
A liaison between customers and the service team
A field extension of the management team

Key Responsibilities

Perform full-service diagnostics, repair, and maintenance across a wide range of HVAC systems and industries
Conduct advanced controls diagnostics on BAS controllers (including MicroThermo, Emerson, etc.)
Complete thorough preventative maintenance with support from the maintenance team
Provide technical support across the service department and client base

Required Skills & Qualifications

Journeyman-level HVAC experience with strong troubleshooting capabilities
5+ years of commercial HVAC experience preferred, with a focus on rooftop packaged units and kitchen exhaust systems
Strong working knowledge of:
- RTUs
- DOAS systems
- Mini-splits
- VRF/VRV systems
- VFDs
- Exhaust fans
Advanced troubleshooting across mechanical, electrical, and control systems
Ability to read and interpret mechanical drawings, submittals, and specifications
Strong communication skills and ability to collaborate with customers, management, and field teams
Ability to prioritize work and operate independently
Valid driver’s license with a clean driving record
Flexibility to travel, work overtime, and occasional overnight work as needed

Preferred Qualifications

5+ years of hands-on HVAC service experience across multiple system types
EPA Type II Certification

Schedule Flexibility

Our Phoenix HVAC division offers flexible scheduling options to eliminate traditional on-call rotations:

4 weekday 8-hour shifts + 1 weekend 8-hour shift
3 weekday 10-hour shifts + 1 weekend 10-hour shift
Monday–Friday schedule (no on-call) available for the right candidate

Compensation & Perks

Sign-on bonus available (based on experience)
Competitive pay
Medical, dental, and vision insurance
401(k)
Paid vacation, holidays, and sick time
Year-round, steady work
Opportunities for advancement
Supportive, team-oriented work environment

TAG Refrigeration

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