Medical Receptionist – Gorham
The Family Center of Maine

We’re growing fast—and we’re a fun, supportive place to work! Since opening our doors in Gorham in September 2021, we’ve expanded rapidly and are excited to continuing growing! We’re currently seeking a Medical Receptionist to support our Gorham office.

About Us

The Family Center of Maine is a leading provider of outpatient mental health counseling services. We support individuals, couples, and families throughout their mental health journeys and pride ourselves on creating a warm, welcoming environment for both clients and staff.

Job Overview

We’re looking for a detail-oriented, compassionate, and reliable individual to join our front office team. This role is key to ensuring a smooth experience for clients and clinicians alike.

Responsibilities

Greet clients warmly and manage front desk operations
Check clients in and out efficiently and accurately
Verify insurance coverage and discuss payment responsibilities
Schedule, reschedule, and confirm appointments
Coordinate clinician calendars
Assist intake team with new client inquiries
Answer and direct phone calls, manage voicemails, and provide excellent customer service
Perform general administrative tasks as assigned by the Owner, Clinical Director, or Practice Manager

Qualifications

Strong verbal and written communication skills
Proficiency in Microsoft Office
Experience with electronic medical records (preferred)
Prior experience as a medical receptionist or in a healthcare office setting (preferred)
Ability to multitask and stay organized in a fast-paced environment

Schedule & Compensation

Hours: Monday–Friday, 9:00 AM–5:00 PM
Pay: Weekly via direct deposit
Benefits:
2 weeks paid time off
Paid lunch breaks
401(k) retirement plan
ICHRA ( Individual Coverage Health Reimbursement Arrangement) available for health plans selected through our provider. $200 reimbursement per month.

Why Join Us?

At The Family Center of Maine, we prioritize work-life balance, value our team, and are committed to making a difference in our community. If you’re passionate about mental health and want to be part of a collaborative and growing practice, we’d love to hear from you.

Apply now and learn more about us at www.thefamilycenterofme.com

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

401(k)
Paid time off
Retirement plan

Experience:

Customer service: 2 years (Required)
Medical receptionist: 2 years (Preferred)

Shift availability:

Day Shift (Required)

Work Location: In person

The Family Center of Maine

Details

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Medical Receptionist