The story of The Holy Donut is a heartwarming tale of determination, creativity, and the power of a local Maine family and a dedicated team coming together to launch a brand and a company. The Holy Donut was founded in Portland in 2011 in our founder’s kitchen on Munjoy Hill. We opened our first store on Park Avenue in 2012 serving the finest Maine potato donuts that delighted locals and tourists alike. Our brand has experienced tremendous growth and we have received many national accolades for our unique taste of Maine and for the culture we have built.

Fast forward to today and we now have 5 retail locations and a commissary facility in Arundel and are prepared to continue to scale our brand and take our one of a kind Maine potato donuts beyond our state lines to meet the growing demand for our donuts.

We seek an experienced leader to be our Director of Commissary Operations. This is a critical member of our senior leadership team, as they will oversee all responsibilities for making our beloved donuts in our Commissary facility in Arundel, Maine.

The Director of Commissary Operations will:

Be the lead facilitator between the Commissary facility, retail stores, ownership and other business lines (e-commerce, wholesale, events, b2b, etc.) to ensure success. This requires a thorough knowledge of food manufacturing and automation, proven communication and collaboration skills, leadership, and building and fostering relationships at all levels of management.
Collaborate at a very high level with store leadership, senior company leadership, and the store support team on company initiatives, facility management, teammate growth/development, profitability and financial acumen, and team culture & safety.
Partner with senior leadership to ensure successful rollout of strategic initiatives and change management efforts. Provide insight and feedback from the commissary viewpoint, and incorporate appropriate feedback from stakeholders, learning from the team.
Partner with senior leadership to ensure successful rollout of high level strategic initiatives and change management efforts. Provide insight and feedback from the commissary viewpoint, and incorporate appropriate feedback from stakeholders while learning from the team.
Develop, manage & oversee commissary projects and programs throughout their lifecycle: project charter, business case, scope, cost, schedule, risks, issues, decisions, interdependencies, milestones, etc.
Partner with Human Resources to implement company-wide HR initiatives, support culture, and maintain open dialogue for successes and concerns. Makes thoughtful recommendations for process improvement changes, facility personnel structure, etc.
Build a bench of internal talent to be ready for placement. Develop top performing teammates and managers through recruiting, training, and development by providing constant coaching and feedback. Act as mentor and coach to continue developing Managers.
Engage employees through meaningful training and growth opportunities, develop managers to consistently role model the behavior of our core values and leadership mission statements, vision, and key business drivers. Oversee and assist with new employee onboarding, performance management, and training tools as needed.

A successful candidate will have 7-10 years of proven professional experience in a commissary or similar manufacturing environment where they have led a similar transition in scaling manufacturing processes and new business line launches. Proven professional experience in developing a team is critical, however it is important for this experienced professional to be able to learn from their team and utilize the knowledge each individual is able to offer. This is a hands-on role in the Commissary facility, which can be physically demanding at times.

We’ve thoughtfully designed the following benefits package:

On the job training and professional development: this role will work closely with and report to our owner and CEO
Affordable health insurance - two plans available to fit your individual needs
Dental Insurance
Health Savings Account with $500 annual employer contribution
401(k) program with 4% employer match
Short & long term disability
Life insurance
160 hours of paid time off
6 paid holidays with operations closed
9 paid floating holidays
16 hours of paid volunteer time off (VTO) because we care about supporting our communities that have supported us so mightily
Free professional financial consulting
Free Employee Assistance Program (counseling services, retail discounts, work/life balance support, wellness programs, etc.)
Free donuts and coffee & generous merchandise discount

The Holy Donut is proud to be an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, gender expression, or any other legally protected status. Consistent with the provisions of the Americans with Disabilities Act (ADA) and the Maine Human Rights Act, applicants may request accommodations needed to participate in the application process. The Holy Donut store locations are in Scarborough, Portland, Arundel, and Brunswick Maine.

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Ability to Commute:

Arundel, ME 04046 (Required)

Ability to Relocate:

Arundel, ME 04046: Relocate before starting work (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

The Holy Donut

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Director of Commissary Operations