Join Our Team: Sales Concierge at Upward Management

Location: Remote in the State of Maine

Type: Part-Time/Part-Time Seasonal

Training Wage: $15.50 for 60 day Introductory Period

Department: Sales Concierge Team

Upward Management is in search of our next rock star. Our Sales Concierge team is looking for someone who can combine their knack for providing exceptional service with an ability to identify opportunities to maximize revenue potential.

Responsibilities:

As our Sales Concierge, you'll play a pivotal role in customer communications, managing reservations for a diverse portfolio of hospitality based clients, recommending upgrades to guests, and driving sales through warm and engaging interactions. You'll soon be:

Proficient in the management of reservation requests via phone, email, and third-party platforms.
Assisting guests to plan and book unforgettable experiences in Maine.
Proactively identifying and pursuing sales opportunities presented during your interactions with our customers.
Handling administrative tasks such as Client Profile management with accuracy and attention to detail.

Who We're Looking For:

You recognize sales as an opportunity to enrich our customer interactions and are excited to leverage this to achieve revenue objectives.
Your ability to communicate effectively ensures that every guest feels valued and well-informed.
You are a team player who thrives in a collaborative environment and contributes positively to team dynamics.
You’re adaptable and creative, ready to tackle challenges and are always looking for opportunities for growth.
You have strong attention to detail, ensuring accuracy and consistency in all aspects of your work, which contributes to a seamless guest experience.

Qualifications:

High school diploma or equivalent.
Preferred experience in sales, but a strong willingness to learn is equally valued.
Proficiency in basic computer skills, including Microsoft Office applications.
Ability to strike a balance between sales goals and guest satisfaction.

Perks of the Position:

Competitive compensation with performance incentives.
Flexible scheduling tailored to accommodate team needs.
A dynamic work environment offering diverse challenges and opportunities for personal and professional development.
Hybrid opportunity to work from home and on location.

The Sales Concierge Team at Upward Management pride ourselves on delivering unparalleled experiences for our customers amidst the natural beauty of Maine. We thrive due to our "Sales through Service" mentality, and our commitment to service excellence, sales innovation, and fostering a supportive team culture.

Job Types: Part-time, Seasonal

Pay: $15.50 - $19.00 per hour

Expected hours: 15 – 30 per week

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

Day shift
Evening shift
Morning shift

Application Question(s):

Are you able to work 2-3 weekends a month?

Location:

Maine (Required)

Ability to Relocate:

Maine: Relocate before starting work (Required)

Work Location: Remote

Upward Management Group

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