Maine International Film Festival (MIFF) Production Assistant

Temporary; Non-Exempt Status

Reports to: Box Office Manager

Compensation: $17/hour

Timeline: July 6-21, 2026

The Production Assistant supports festival leadership and venue managers in coordinating and maintaining all festival events. This role requires effective communication and problem-solving to address ongoing needs and provides broad exposure to various aspects of film festival operations.

Essential Duties & Responsibilities

Provide high-quality customer service at points of sale and serve as a resource for inquiries from patrons and guests.
Coordinate venue and small equipment setup, including ticket scanners, printers, computers, public-facing displays, decorations, and other technology.
Package festival orders for patrons and welcome packets for guests.
Serve concessions, including alcohol and prepared foods in compliance with state regulations.
Abide by Waterville Creates employee handbook policies and uphold MIFF code of conduct policy.
Perform other duties as assigned.

Required Knowledge, Skills & Experience

Familiarity with common computer and web systems, and the ability to learn new software and IT systems.
Strong organizational and time management skills.
Excellent interpersonal and customer service skills.
Experience handling cash transactions.
TIPS (Training for Intervention Procedures)certification, or ability to complete training required. Necessary training will be covered by Waterville Creates.
Ability to work independently with keen attention to detail and a high degree of accuracy.
Ability to work collaboratively within a team and provide constructive feedback.
Availability to work afternoons, evenings, and weekend shifts throughout the Maine International Film Festival.
Prior film festival or large event experience preferred but not required.

Physical Demands & Work Conditions

Must be 18 years of age to apply.
Work is performed in office, theater, and outdoor environments.
Lifting (up to 50 pounds) may be required.
Full range of physical mobility, including walking, sitting, standing, stooping, carrying, reaching, and manual dexterity.
Frequent computer use involving repetitive hand and wrist motion.

Commitment to Diversity & Inclusion

Waterville Creates (WC) encourages applicants from diverse backgrounds and lived experiences to apply. WC is dedicated to fostering an equitable work environment that embraces a broad range of perspectives. A diverse workforce strengthens our organization by increasing representation, expanding access, and enhancing our creative community. Waterville Creates is proud to be an Equal Opportunity Employer.

TO APPLY: Send cover letter, resume, and three professional references. Only complete applications will be considered.

Pay: $17.00 per hour

Work Location: In person

Waterville Creates

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Maine International Film Festival (MIFF) Production Assistant