JOB OVERVIEW
The Housekeeper position performs simple manual work necessary to maintain cleanliness, orderliness, appearance and sanitation inside and in the immediate area of Unity College: Sky Lodge buildings and facilities, including the restaurant. Assigned areas may include the lodge, cabins, houses, bedrooms, common areas, and the kitchen. Instructions received may be verbal, written, and electronically. The Housekeeper supports and is supported by other members of the Unity College: Sky Lodge work unit and works with all constituencies to realize the Unity College Mission and Strategic Plan.
Unity College: Sky Lodge is a historic cabin resort and campus on more than 150 acres in picturesque northern Maine. The lodge providesrusticelegance with sweeping views of the mountains and is the largest fully log lodge east of the Mississippi River. Moose River and Jackman, ME offer year-round activities for every interest and season, from snowmobiling to golfing to canoeing. The beauty of Sky Lodge is matched only by the authentic hospitality of our seasoned staff and energetic students. In addition to being a full-service resort for our guests, Sky Lodge is a living and learning classroom, offering students the opportunity to learn and practice the practical implementation of their classroom theory.
POSITION SPECIFIC RESPONSIBILITIES AND EXPECTATIONS
- Works to establish safe and healthful environments for guests, students, staff, and faculty.
- Upholds green cleaning standard operating procedures.
- Sweeps, mops, scrubs, and vacuums hallways, stairs, office space, cabins, houses, bedrooms, and common areas.
- Makes beds and changes out towels as needed.
- Picks up and empties waste receptacles, and replaces liners as needed. Recycles and composts in accordance with local and state guidelines.
- Is a champion for the Unity College and Sky Lodge when interacting with guests
- Changes light bulbs.
- Shovels snow and debris from sidewalks and emergency exit doors; salts as needed.
- Cleans screens, washes windows, trashcans, and other equipment.
- Cleans restrooms and replenishes supplies.
- Cleans BBQ and outdoor areas of cabins.
- Cleans and dusts floors and furnishings.
- Does laundry for all rooms as required.
- Waxes floors as required/directed.
- Washes walls as required/directed.
- Vacuums and shampoos carpeting.
- Assists with moving furniture as needed/required.
- Maintains cleanliness of kitchen.
- Ensures all dishware, utensils, trays, and pots are clean and sanitized in a timely manner.
- Distributes clean dishware and utensils into designated areas in the server and dining area and arranges them in an orderly manner.
- Ensures clean trays and pots are always available to production staff.
- Ensures that work area is always clean, and floor is free from grease and debris.
- Occasionally supports staff as needed by ensuring proper storage of clean items and polishing or cleaning silver and glassware.
- Maintain confidentiality of guest and proprietary information, protecting company assets.
- A passion for the environment and creating a sustainable world.
- Maintain appearance and uniform standards.
- Works hours as assigned including but not limited to nights, weekends, and holidays.
- Supports special events as required.
- Pro-actively communicate challenges, successes, and failures with leadership.
- Other duties as assigned.
UNITY COLLEGE INSTITUTIONAL RESPONSIBLITIES:
- Demonstrates commitment to Unity Colleges core values and serves as a role model for the Colleges standards of conduct.
- Contributes to the Colleges commitment to sustainability and contributes to the Colleges commitment to support a diverse and inclusive working and learning environment.
- Follows safety and infection control policies while assisting with their enforcement.
- Assumes responsibility to maintain and upgrade professional knowledge and skills with regulations, industry trends, current practices, new developments, and applicable laws. In addition to actively participating in Unity College Professional Development days and Unity College required annual trainings.
- Demonstrates a high degree of commitment to customer service and student success.
- Performs other duties as assigned.
REQUIRED QUALIFICATIONS
To be successful in this position you must be able to execute each of the position specific responsibilities while meeting the position expectations.
Additionally, the position specific education, skills and competencies listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodations may be made upon approval by the supervisor and Director of Human Resources, to enable individuals with disabilities to perform the essential functions.
POSITION SPECIFIC EDUCATION, SKILLS AND COMPENTCIES:
Required:
- High school diploma or GED.
- Ability to juggle multiple tasks & projects with attention to detail.
- Ability to look for, suggest, and implement improved efficiencies.
- Ability to work as part of a team or independently as needed.
- Ability to read and interpret documents such as safety rules, safety data sheets, operating and maintenance instructions, and procedure manuals.
- Must possess a positive attitude.
- Excellent organizational and time management skills.
- Must be willing to participate in a learning environment.
- Must integrate Unity College values throughout all interactions.
- Ensures compliance with established Unity College: Sky Lodge policies & procedures.
- Comply with quality assurance expectations and standards as directed.
- Demonstrates a professional image to all guests, staff, and other members of the College.
- Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
- Knowledge of computerized maintenance management information system.
- Valid drivers license with good driving record.
- Ability to function effectively within a matrix organizational structure, maintaining open lines of communication while being discreet, courteous and well poised.
Preferred:
- 1 2 years housekeeping or custodial experience.
WORK SCHEDULE / AVAILABILITY REQUIREMENTS
Work hours are specific to the requirements of this position and can include days, early mornings, evenings, and weekends. Working extended hours required as needed. On-call hours may also be required. Must be flexible and cooperative in fulfilling responsibilities and meeting the Colleges needs. Although Unity College employees are generally scheduled to work at their specifically assigned locations, there are times when travel is necessary and employees are required from time to time to attend events, meetings or work temporary assignment at any Unity College location.
PHYSICAL DEMANDS
While performing the duties of this job, it is regularly required to sit and talk or hear. The employee is often required to stand and/or walk, reach with arms, climb, or balance, stoop, kneel, crouch or crawl and climb stairs. The employee must occasionally lift and/or move up to 50 lbs. and heavier weights with the use of designated moving equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The use of either hand for repetitive movements such as grasping, grasping, and turning, and fine manipulation is required as is the ability to use the telephone for internal and external communications.
ENVIRONMENTAL CONDITIONS
Work is performed in a resort setting with lodging and food service environmentsthere may be a mix of office work, driving, field work, and walking the facility outdoors and indoors in all types of weather. The field work could be indoors in resort and college buildings or outdoors in yards, fields, woods or any of the Colleges properties. Exposure to changes in temperature or humidity is possible during out of office work. The noise level in the work environment can vary and hearing protection may be needed around operating equipment and machinery.
POSITIONS AT UNITY COLLEGE ARE DEPENDENT ON THEIR VIABILITY AND AN ESTABLISHED VIABILITY MATRIX. THE VIABILITY MATRIX FOR THIS POSITION IS:
- Sky Lodge remains viable with an annual revenue above $675,000 with a 30% margin.
- Sky Lodges annual food sales revenue is consistently above $325,000 with a 30% margin.
- Unity College operates in an Enterprise model and the Sustainable Ventures SEBU exists
