Commercial Lines Department Manager
Hybrid| Salary: $90,000 - $100,000
Join a leading independent regional insurance agency during a high-growth mode as a Commercial Department Manager, heading it's high-performing Commercial Lines Client Service team. This is a strategic leadership role focused on operational excellence, team development, and client service delivery across a diverse portfolio of commercial accounts.
Headquartered in Maine, with a footprint reaching into the greater NYC area, this agency is built around foundational values of empowering growth through education, expertise, and a continual pursuit of learning. In this role you will join an organization that provides an ideal environment to hone your leadership acumen and define the next chapter of your career.
The ideal candidate will bring a blend of technical expertise, people leadership, and a passion for driving growth through collaboration and process improvement. This position offers a hybrid schedule after 90 days and reports directly to the COO.
Key Responsibilities:
Team Leadership & Development
- Manage and mentor a team of Account Managers and service staff
- Oversee hiring, training, performance reviews, and career development
- Foster a collaborative, sales-oriented culture focused on retention and growth
Operational Oversight
- Ensure department meets or exceeds service, sales, and retention goals
- Conduct renewal meetings, monitor progress, and lead departmental updates
- Optimize workflows and conduct quality audits to ensure compliance and efficiency
Client & Carrier Relations
- Act as a technical advisor and liaison between clients, carriers, and internal teams
- Support client retention and new business efforts through strategic presentations
- Promote cross-sell and account rounding opportunities
Strategic Contribution
- Collaborate with executive leadership to align departmental goals with broader growth initiatives
- Participate in strategy sessions and contribute to new program development
- Maintain advanced knowledge of market trends, coverage solutions, and risk management strategies
Qualifications:
- 7+ years proven experience managing commercial insurance operations and personnel
- Strong technical knowledge across casualty lines, property, and specialty coverages
- Expertise using EPIC
- Exceptional communication, leadership, and organizational skills
- Hold an industry designation such as ARM, CIC, CPCU, commitment to continuous learning and professional development
Benefits:
- Tangible commitment to continuous growth through collaboration, exchange and further education
- Opportunities to obtain advanced industry designations
- Flexible Work Schedule
- Hybrid In-Office/Remote Options
- Comprehensive Medical, Life and ancillary Insurance Coverage, 401k match and generous PTO
This is a rare opportunity for a distinguished insurance professional to lead within a growth-focused organization that values innovation, integrity, and excellence. Interested candidates should be prepared to demonstrate a track record of leadership, strategic thinking, and operational success.
To apply, please send your resume to search consultant, and call for more information.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
