Overview
Join our team as a Service Dispatcher and become the vital link that keeps our service operations running smoothly! In this energetic role, you will coordinate and schedule service requests for your technicians and ensure efficient service times. Your proactive communication skills and attention to detail will enhance customer satisfaction, and support our commitment to excellence for our customers.
Responsibilities
- Receive or prepare work orders.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Job Type: Full-time
Pay: $24.15 - $29.09 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
