Paper Trails is a Maine-based payroll, HR, and human capital management firm serving small and mid-sized businesses across New England. We're looking for an experienced Payroll Implementation & Transformation Consultant to lead new client onboardings from kickoff through their first few payrolls - and to keep making existing clients' systems smarter, faster, and more automated.
What you'll do
You'll be the single point of contact for multiple concurrent client implementations, owning the full cycle: needs assessment, data collection, isolved configuration, testing, training, and first payrolls. Beyond onboarding, you'll act as our subject-matter expert on advanced configurations - building integrations with benefit carriers, 401(k) providers, and GL systems, troubleshooting tax and compliance setups, and designing process improvements that cut manual work and improve data accuracy. You'll also mentor newer team members and occasionally meet clients face-to-face.
What we're looking for
2+ years working in the isolved suite, in a client service or project management environment
Background in accounting, business, or HR (degree preferred)
FPC or CPP certification preferred
Strong Excel skills (VLOOKUPs, pivots, CSV cleanup); familiarity with scripting concepts or AI tools is a plus
Sharp analytical and time-management skills, comfortable juggling several large projects at once
Confident communicator with business owners by phone, email, and in person
Open to occasional regional travel
What we offer
Salary $65K–$75K based on experience, plus annual bonuses and profit sharing
100% company-paid health, dental, vision, and short/long-term disability (employee)
3% 401(k) company contribution
Unlimited PTO + all federal holidays
Shortened Friday schedule (8:30–noon); Mon–Thu 8:30–4:00
Paper Trails is an equal opportunity employer.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://papertrails.isolvedhire.com/jobs/1768699-503332.html
