If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)
Community Response Worker
Opening Date: June 9, 2026
Closing Date: June 23, 2026
Job Class Code: 4118
Grade: 19 (06)
Salary: $24.61 - $32.28 per hour*
* In addition to base pay this position is eligible for shift differential, medication pay ($0.53 per hr.), and direct care pay ($1.00 per hr.).
Position Number: 03030-4741
Location: Augusta
This position requires frequent travel on an intermittent basis, to varying locations state-wide.
Core Responsibilities:
As a Crisis Team Worker:
1. You will provide prevention and intervention services in the form of telephone, mobile outreach and in-home support services.
2. The Crisis Team operates short-term crisis residential services; therefore, you will be assigned rotating shifts in this setting.
3. You will have regular contact with local hospitals, law enforcement and other community professionals.
4. You will assist in crisis safety planning, attend meetings, and provide written documentation of all crisis related activity.
Minimum Qualifications:
Four (4) years of education and/or progressively responsible experience applying knowledge and demonstrated skills and abilities in direct support and assistance of consumers with developmental disabilities, cognitive, mental health, and other co-occurring disorders. This position requires certification to administer medication (CRMA), CPR, and First Aid. Safety Care, or other department approved training in behavioral prevention/intervention techniques is also required. A valid driver’s license is required. You must be able to work 8-16 hour rotating shifts (at a minimum) and have rotating days off. Overtime is expected and may, at times, be mandatory.
Preference will be given to candidates with related work experience and/or college level education in the human services field and knowledge of positive behavioral supports.
PLEASE SUMMARIZE YOUR EXPERIENCE IN THESE 3 PERFORMANCE AREAS:
1. Providing direct care support services to individuals with developmental disabilities, brain injury, autism or other individuals. Please describe your previous duties and the population(s) you served.
2. Working with hospitals, law enforcement and/or other community professionals regarding crisis safety planning for individuals.
3. Your ability to write and communicate effectively. Please describe your experience with written communication and/or documentation such as reports, notes and/or memos.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.
The OADS’ Crisis Prevention and Intervention team assists individuals, their families, guardians, and community providers before, during, and after, crisis incidents. The Crisis program operates 24 hours per day, which requires Crisis Team staff to work 8, 12 and/or 16-hour shifts on a rotating basis including nights, weekends, overnights and holidays.
Application Information:
For questions about this position, please contact Pam Tower at Pam.Tower@Maine.gov
To apply, please upload a resume, cover letter addressing the 3 performance areas above, and a copy of your transcripts (if required).
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
- Retirement Plan – The State contributes the equivalent of 18.91% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
