We are growing fast and are a FUN PLACE TO WORK!! We only started the journey in September 2021 in Gorham and we are about to open our 5th location in South Portland Maine and need an office worker for both our Falmouth and new South Portland locations.
Job Overview:
The Family Center of Maine, a leading provider of mental health counseling services, is seeking a dedicated Medical Receptionist to join our dynamic team. If you are passionate about supporting individuals, couples, and families in their mental health journey, this position offers an exciting opportunity to make a meaningful impact.
Responsibilities:
- Manage front desk operations with professionalism and efficiency
- Verify client insurance coverage and discuss client responsibilities
- Welcome clients warmly, address their needs, and guide them to the appropriate resources
- Check-in and check-out clients accurately and in a timely manner
- Schedule and reschedule client appointments with attention to detail
- Coordinate clinician schedules effectively
- Handle incoming phone calls, redirect calls appropriately, manage voicemails, and provide exceptional customer service
- Assist with general administrative tasks as assigned by the Owner, Clinical Director, or Practice Manager
Skills:
- Excellent verbal and written communication skills for interactions with clients and office staff
- Proficiency in Microsoft Office suite
- Experience with medical software
- Prior experience as a Medical Receptionist or in a similar role is preferred
- Strong organizational skills and ability to multitask effectively in a fast-paced environment
Schedule would be Mon-Fri 10AM-6PM, 8AM-4PM, 9AM-5PM depending on location and other workers schedules. We offer 2 weeks PTO, and you are paid for your break as well. Pay is weekly by direct deposit.
We currently do not have health insurance benefits.
Join us at The Family Center of Maine where we prioritize work-life balance for our team members while delivering top-quality mental health services to our community. If you are ready to contribute your skills and passion to our mission-driven organization, apply now to be part of our supportive and collaborative team! Visit our website at www.thefamilycenterofme.com for more information about our services.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends only
Experience:
- Customer service: 3 years (Required)
- Medical terminology: 3 years (Required)
- Computer skills: 3 years (Required)
Ability to Commute:
- South Portland, ME 04106 (Required)
Work Location: In person
