Are you in the Central or Eastern time zones and have experience in the promotional products industry? If so, come work for Geiger!
Job Summary:
Serve as the primary contact for sales partners and their high-volume using standardized processes and concepts.
Essential Functions:
Duties include but are not limited to:
- Create and maintain strong professional relationships with assigned sales partners and their clients.
- Identify and support the needs of partners and customers, assisting them in meeting or exceeding sales goals.
- Provide aggressive competitive pricing through research and negotiation, especially beyond special pricing with preferred suppliers or when the sales partner requests are related to a competitive situation.
- Obtain quotes, order PSA, and spec samples from preferred suppliers.
- Stay current with industry trends and selling patterns by attending supplier webinars, meetings, and industry events when they occur.
- Follow through on orders, claims, and issues related to assigned sales partners, ensuring accurate commission payouts.
- Provide sales partners with creative selling ideas and stay current with trends in the industry. Attending supplier webinars, meetings and industry events when they occur.
- Seek Regional Sales VP approval for special commission splits and low-margin agreements.
- Write up and enter orders in Geiger’s online order entry system.
- Guide sales partners and customers on Geiger processes and programs.
- Develop billing and receivable functions knowledge to ensure accurate order processing for special customer needs.
- Coordinate custom orders by working with vendor relations, product safety team and other corporate team members when needed.
- Control and monitor sample costs to stay within business development funds.
- Coordinate activities with creative and support personnel as required.
- Direct contact with sales partners and customers, occasional travel to visit customers, trade shows, and field visits with sales partners.
- Maintain regular communication with the direct Manager for assistance and discuss special requests or needs.
- Set daily parameters to ensure workflow distribution meets and exceeds goals.
- Respond timely to incoming calls, emails, and messages with helpful answers and guidance.
- May require involvement in sales and marketing aspects of potential Global accounts, including product selection, RFP assistance, Power Point presentations, mock websites, and face-to-face sales calls.
- Perform other related duties as assigned.
Education and Experience:
- Advanced knowledge and proficiency in math, writing, public speaking, and Microsoft applications (Word, Excel, Outlook, and Power Point) equivalent to a 2-year college degree.
- Specialized product and industry knowledge obtained through CAS/MAS Certification.
- Minimum of two years of progressively responsible customer service or sales experience.
- Experience in handling large accounts in a service or sales capacity.
Competencies/Skills:
- Strong written, negotiation, and verbal skills.
- Good interpersonal skills.
- Strong knowledge of customer relations.
- Effective conflict resolution skills.
- Ability to multitask efficiently.
- Strong team collaboration capabilities.
- Good sense of judgment.
Geiger is an equal opportunity employer.