**Job Overview**
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is crucial in providing exceptional support to our clients and ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to handle various customer inquiries effectively.
**Responsibilities**
- Provide outstanding customer support through various channels, including phone, email, and chat.
- Assist customers with inquiries regarding products, services, and account information.
- Handle cash transactions accurately and efficiently while maintaining a high level of attention to detail.
- Analyze customer issues and provide effective solutions in a timely manner.
- Engage in outbound calling to follow up on customer inquiries or feedback.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance the overall customer experience.
- Stay informed about product updates and company policies to provide accurate information to clients.
**Skills**
- Strong cash handling skills with a focus on accuracy.
- Excellent verbal and written communication abilities.
- Ability to analyze situations and provide effective solutions quickly.
- Familiarity with outbound calling techniques is a plus.
- A strong commitment to delivering exceptional customer service while maintaining professionalism at all times.
Join our team as a Customer Service Representative, where your contributions will make a significant impact on our clients’ satisfaction and loyalty!
Job Type: Full-time
Pay: $24.12 - $27.85 per hour
Expected hours: 25 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Work from home
Shift:
Experience:
- Cash handling: 1 year (Required)
Ability to Commute:
- Rockwood, ME 04478 (Preferred)
Ability to Relocate:
- Rockwood, ME 04478: Relocate with an employer provided relocation package (Preferred)
Work Location: In person
