The Service Billing & Collections Specialist is accountable for the timely processing of new customer invoices and collecting past due invoices for the Service business unit. This position is responsible for the oversight and accuracy of the service Accounts Receivables, with key performance indicators related to timely billing and A/R aging.
The Service Billing & Collections Specialist is a Service team member, reporting directly to the Vice President of Service. This position will provide support to the Service team members and Company Finance team related to customer invoicing.
This position will be working as a member of a small team, and responsibilities may be shared among or supported by other team members. This is a hybrid position, required to report to the South Portland office 2-3 days/week for upfront training and ongoing team building.
Responsibilities:
- Set up new customers up in accounting software
- Send invoices and account updates to customers
- Receive, sort, and track incoming payments
- Address and solve customer questions and issues regarding billing
- Provide regular reporting on delinquent customer Accounts
- Create Finance Charge invoices for Customers
- Provide continuous improvement to service billing and collection process
Qualifications:
- Strong organizational, problem-solving, and analytical skills; detail-oriented
- Ability to prioritize tasks effectively and work efficiently
- Experienced in accounting and programs such as Excel, Word and Microsoft Outlook
- Ability to collaborate effectively
- High emotional intelligence
- Strong interpersonal and communication skills
- Ability to work at a fast pace and adjust quickly to changing priorities and conditions
- Holds high expectations of the quality of their work
- Highly independent, ability to be self-directed
- Experience in NetSuite and Microsoft Dynamics
About ReVision Energy:
ReVision Energy was founded in a garage in 2003 by two solar geeks, and has grown to more than 300 employee-owners spread across our physical locations in Maine, New Hampshire, and Massachusetts. Our product offerings have grown to include solar panels, battery backup systems, electric vehicle infrastructure, heat pumps, and water heating equipment.
ReVision Energy is an equal opportunity employer dedicated to creating an inclusive culture where employees from diverse backgrounds can thrive and support our mission. Our recruitment team looks at the whole picture; personal, professional, and non-traditional experience, as well as community involvement. As a 100% employee-owned company (ESOP) and a Certified B Corporation,we are on a mission to lead our community in solving the environmental problems caused by fossil fuels, while alleviating economic and social injustice. The safety, health, and well-being of our co-owners and our communities is of primary importance. We have implemented additional measures to assure that those we work and share spaces with adhere to COVID and general safety best practices.
