The City of Waterville is accepting applications for the position of Records Clerk in the Police Department. This is a full-time, non-exempt, 40 hour per week position.
Primary responsibilities include varied clerical work, including assistance with background checks, recordkeeping duties, and overall clerical support to the Department. This is a highly confidential position.
The applicant must be a high school graduate. Additional educational courses or prior experience in clerical or office work preferred. Requires ability to provide exceptional customer service to the citizens of Waterville, and experience and familiarity with industry standard computer software programs.
Starting pay for this position is $20.55 – $20.96 per hour. A position description is available from the Human Resources office. Interested applicants are requested to submit a letter of interest and current resume to the office of Human Resources, 1 Common St, Waterville, ME 04901 or emailed to hr@waterville-me.gov.
The City will be accepting applications until the position is filled.
Waterville is an Equal Opportunity Employer
OVERVIEW OF POSITION
This is varied secretarial and clerical work, which includes assistance in the daily operation of a Department. Work involves performance of varied tasks, which follow well‑established procedures. Detailed instructions are received at the beginning of new work assignment, but regular assignments are performed more independently and some initiative is exercised as experience is gained. Work is reviewed for content and accuracy upon completion, through comments by the public, and by regular observation of quantity and quality. This is a highly confidential position.
Location: the position is located in an office in the Police Department, which is located in the City Hall building.
ESSENTIAL JOB FUNCTIONS
(The following are illustrative of the duties and responsibilities associated with this position and are not intended to be all-inclusive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment of the position.)
- Receives and relays telephone messages and directs calls throughout the Department.
- Types and files reports, memos, letters, correspondence, and other materials.
- Greets, refers, directs and informs the general public about various City matters and business and assists them with general referral advice to departments or individuals who may be of assistance.
- Does background checks for military, other police departments, and government agencies.
- Processes all fingerprint cards to the State Bureau of Identification.
- Transcribes letters and memos including those of a confidential nature.
- Provides recordkeeping duties for the Department.
- Provides secretarial support and assistance in all area as directed.
- Enters and retrieves data from the Department computer system.
- Maintains parking ticket system.
- Sorts and distributes Department mail.
- Promotes and maintains responsive community relations.
EDUCATION AND EXPERIENCE
Graduation from high school, preferably with prior work experience in general clerical or office work, or special courses in business or secretarial skills desirable.
In lieu of the above, any equivalent combination of training and experience that provides the following knowledge, abilities and skills may be considered at the discretion of the City.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of business English, spelling, and arithmetic.
- Knowledge of modern office practices, procedures, and equipment.
- Ability to utilize a personal computer with general knowledge of word processing and programs which are specific to the Department.
- Ability to operate a telephone/switchboard calmly, rapidly and accurately with a clear, well‑modulated, assuring and friendly voice.
- Ability to make arithmetic computations and tabulations with speed and accuracy.
- Ability to understand and follow oral and written instructions.
- Ability to deal effectively with co‑workers and the public.
Physical Requirements: the position requires the physical ability to sit, stand, walk, bend, talk, hear, and requires the use of the hands and fingers for the repetitive movements of typing and keyboarding.
Supervisory Responsibilities: None.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
Job Type: Full-time
Pay: $20.55 - $20.96 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
