Job Description
Department:
Consulting & Solutions
Pay Rate Type:
Salary
Employee Type:
Job Summary:
The Workday Application Analyst is responsible for the day-to-day technical management of the Workday System at Colby. This position will serve as the lead technical expert within the ITS team for Workday functionality and training which includes, but is not limited to: business process configuration, integrations, testing, report writing and assisting functional users requests for assistance. The individual in this role will build relationships and partner with multiple offices across the college and internal team members to ensure configuration and functionality of Workday is achieving stated goals. This position serves as an agent of change acting as an internal technical consultant in ITS to lead, define, administer, and develop continuous improvement activities.
This position leads the weekly Workday Operations group ensuring that the multiple functional departments that comprise the Workday ecosystem are evaluating reported issues, reviewing potential changes and keeping pace with changes and new functionality released in the two times per year Workday releases.
The Workday Application Analyst is the primary security administrator for the Workday platform evaluating requests for permissions changes, configuration changes and gathering evidence for scheduled and ad hoc audit requests.
A high degree of creativity and persistence is needed to challenge and effectively administer changes to current practices and ways of thinking. Solid judgment and resourcefulness is needed to effectively deal with multiple, highly variable factors and conflicting priorities of various areas and stakeholders. They will be required to facilitate communication, problem resolution and capture significant learning from internal and external resources to enable best practice. They will foster and maintain positive relationships between internal/external customers and functional team members to ensure effective definition of and delivery of Workday. Additionally, the individual in this role will promote proactive approaches using Workday to solve operational needs/problems.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Lead/participate in ongoing design, configuration, deployment, and maintenance of Workday; including, but not limited to, security configuration, business process configuration, reporting, conditional logic-based rules and code-based system configurations and validations.
- Cross train team members to build competency and in the development and maintenance of advanced reports, business process configuration and integrations using Workday Report Writer, and EIB’s as well as creation and maintenance of reporting and dashboard.
- Collaborate with the Workday Integrations lead along with functional area technical resources.
- Identify opportunities for process optimization and technical stability, making operational/strategic recommendations as applicable; lead associated design and implementation efforts in Workday.
- Ensure that Colby Change Management practices are being followed leveraging the role’s position leading the Workday Operations group.
- Serve as the Workday subject matter expert to internal customers; provides technical support for production support issues including, but not limited to, researching and resolving technical problems, unexpected results or process flaws; recommending solutions or alternate methods to meet requirements.
- Owns and/or cross-trains team on development, testing and maintenance of existing and future integrations with external vendors and other internal departments and applications.
- Make recommendations on a regular basis to ensure data accuracy, consistency, and completeness; performs any necessary data clean up and sanitization.
- Represent the interests of Workday as member of the Data Governance Council as well as lead the Workday Operations team.
- Stay well-informed on Workday system enhancements and changes and lead associated deployment activities, inclusive of regression testing, data & integration validation, downstream impact analysis and assurance of overall system performance/stability.
- Partner with team to create, validate, and execute test scenarios for recommended configuration changes and ensure that all business processes are fully tested, ensuring business requirements have been met.
- Lead development and validation of cross-application test scenarios and execution with the Workday team and Workday Operations; ensuring all changes/enhancements are fully tested and meet all business requirements.
- Understand, document and communicate impact of configuration changes to all business processes across the platform and the system users.
- Develop advanced calculated fields and conditional logic in reports and business processes.
- Provide customized reports on demand and on-going in order to provide leaders with quality data on workforce matters
- Maintain data integrity in systems by developing processes to audit, analyze, resolve and prevent future issues.
- Assist staff with technical issues related to the use of Workday system.
POSITION REQUIREMENTS
- 5+ years in a Workday environment including an implementation of Workday, including Security configuration, Business Process Configuration and Report Writing.
- Ability to influence and build trusting relationships
- High level of professionalism; strong organizational, communication, and writing skills
- Excellent decision-making, problem-solving, and analytical skills
- Ability to deal effectively with a wide range of people in a helpful, positive, and constructive way
- Excellent time management skills; deadline-driven with proven ability to manage changing priorities
- Proven talent dealing with complex issues in a fast paced, multi-tasking environment
