POSITION SUMMARY:

We are currently seeking a passionate Assistant Manager to join our established restaurant brand, and lead all aspects of our day to day operations. This opportunity is located in Portland, Maine. The Assistant Manager will be responsible for providing high-quality food and beverage while motivating our staff to provide memorable experiences for our guests. To be successful in this role, you’ll need to be comfortable managing both FOH and BOH. Ultimately, the Assistant Manager will ensure our restaurant runs smoothly and customers have pleasant dining experiences while being present during every shift.

BENEFITS OF WORKING WITH US:

$2K Signing Bonus!
Full time or Flex Hours available
Medical, Dental, Vision insurances
Vacation time
Work life balance
401K plan with generous employer matching
Food discounts at all of our restaurant locations
Extensive Manager In Training Program (paid)
Constant support from a team of professionals committed to your ongoing success

ESSENTIAL DUTIES/RESPONSIBILITIES:

Coordinate Front of the House and Back of the House restaurant operations daily
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Control operational costs and identify measures maximize profits, maintain revenue and quality
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Ensure efficient restaurant operations on a daily/shiftily basis
Maintain high quality, productivity, and exceptional customer service standards
Reports to the General Manager
Most importantly... Have fun!

REQUIRED SKILLS/ABILITIES:

Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills
Knowledgeable and comfortable with P&L's, forecasting, and budgeting
Must have a hands on approach and be able to lead by example

EDUCATION AND EXPERIENCE:

High School diploma or equivalent. Bachelor's degree in Business Administration; hospitality management or culinary schooling (Preferred)
Minimum of 3 years of experience in a Full Service restaurant management role

PHYSICAL REQUIREMENTS:

Must be able to lift up to 25 pounds at times
Prolonged periods of standing and walking through the restaurant
Must be able to withstand high temperatures in the kitchen

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance

Shift:

10 hour shift
8 hour shift
Day shift
Evening shift

Ability to commute/relocate:

South Portland, ME 04106: Reliably commute or planning to relocate before starting work (Required)

Experience:

Full Service restaurant management: 3 years (Required)

Work Location: In person

UNO PIZZERIA & GRILL jobs

Restaurant Assistant Manager