Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

As a Product Manager at Cencora within Global Product and Solutions, you will play a pivotal role in shaping the future ofhealthcare supporting strategic areas of investment such as clinical trials or pharmaceutical warehousing and logistics (3PL). This position focuses on both service and software products, requiring a unique blend of technical expertise and strategic vision. You will guide products from concept to launch, ensuring they meet the needs of our clients and advance our market position. Operating in a fast-paced environment, you will collaborate with cross-functional teams to innovate and deliver cutting-edge solutions that enhance operational efficiency and patient care. This role is ideal for a proactive individual who thrives in dynamic settings and is passionate about driving transformative change in the healthcare industry.

Key Responsibilities:

Product Strategy & Roadmapping:
- Develop, define, and communicate a clear product vision and strategy, ensuring alignment with business objectives and customer needs.
- Construct and maintain a detailed product roadmap outlining key milestones, deliverables, and timelines, and regularly update stakeholders on progress.
- Conduct thorough market research and competitive analysis to identify trends, gaps, and opportunities for innovation and differentiation in the inventory management space.
Cross-Functional Collaboration:
- Act as the primary liaison and product champion between product management and other departments, including the greater business, sales, marketing, engineering, commercialization, customer success, and implementation teams, to ensure alignment and clear communication of product goals.
- Develop and maintain strong relationships with stakeholders, gathering input and feedback to inform product decisions and ensure stakeholder buy-in.
- Coordinate with marketing and sales teams to develop go-to-market strategies, including product positioning, messaging, and launch plans.
Agile Process Management:
- Actively participate in agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog refinement to optimize team performance and product delivery.
- Collaborate with engineering teams to define technical requirements, ensuring they align with the product vision and user needs.
- Track and report on product development metrics, such as velocity, defect rates, and delivery timelines, to drive continuous improvement in agile practices.
- Manage product development from concept through launch, ensuring that all stage gate criteria are met to advance the product through each phase of development.
User Story Development:
- Craft detailed user stories, acceptance criteria, and use cases that clearly articulate the desired outcomes and value of product features and enhancements.
- Prioritize the product backlog based on business value, customer impact, and resource availability, ensuring the most critical features are delivered in a timely manner.
- Conduct user testing and gather feedback to refine and iterate on product features, enhancing user satisfaction and engagement.
- Collaborate with engineering and design teams to ensure scalable and flexible architecture that supports future growth and innovation.
Customer Engagement & Success:
- Engage directly with customers to understand their needs, pain points, and feedback, using these insights to drive product improvements and innovation.
- Collaborate with customer success and implementation teams to ensure a smooth onboarding process and high levels of customer satisfaction and retention.
- Monitor product performance post-launch, analyzing usage data and customer feedback to identify areas for further enhancement and optimization.
Financial Collaboration:
- Work closely with finance teams to build and iterate on pro-formas and business cases, ensuring the financial viability of product initiatives.
- Analyze financial data and forecasts to support strategic decision-making and prioritize product investments.
- Regularly review financial performance against projections, making necessary adjustments to business cases to reflect changing market conditions and business priorities.

Qualifications:

Experience as a Product Manager or Technical Product Manager, in the pharmacy or healthcare space with specific experience in clinical trials OR pharmaceutical warehouse and logistics (3PL).
Familiarity with the competitive landscape, customer segments, and emerging trends in the product domain.
Knowledge of revenue models, pricing strategies, and the impact of product decisions on profitability and scalability.
Demonstrated experience managing both service based and software products, with a strong understanding of the entire product lifecycle from conception to delivery.
Proven expertise in building software products on shared platforms and managing products early in their lifecycle, with experience navigating the stage gate process.
Proven expertise in agile methodologies, with a track record of successfully leading cross-functional teams in an agile environment.
Strong technical acumen, with the ability to understand complex technical concepts and communicate them effectively to both technical and non-technical audiences.
Excellent communication and collaboration skills, with experience working closely with sales, marketing, engineering, finance, and customer success teams.
Analytical mindset with strong problem-solving skills, capable of making data-driven decisions to enhance product offerings and customer experience.
Bachelor's degree in Business, Engineering, Science, or a related field.
Experience with tools such as Jira, Confluence, and other agile project management and collaboration tools is highly desirable.
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously in a fast-paced environment.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Salary Range*

$100,700 - 155,100

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies:Affiliated Companies: AmerisourceBergen Services Corporation

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