Amanda Fongeallaz

Skills

Trainer, Quality Analyst, Call Center Representative, Pharmacy Technician Experience, Great Communication Skills

About

I having over a decade of experience as a proven quality assurance & trainer with
exceptional customer service skills, I have a strong background in Pharmacy Processing, call
center operations in regulated environments. My managerial expertise, supported by my
proficiency with Sales Force and multiple software applications, makes me a good candidate. I bring proven expertise in instructor-led training, performance coaching, quality assurance, and
operational process improvement. I have consistently acted as a reliable point of contact who
helps learners build confidence, master processes, and excel in their roles.