Skills
Technical Skills:
-Client Relationship Management (CRM Tools: Salesforce, HubSpot)
-Project Management (Asana, Trello, Airtable)
-Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)
-Google Workspace (Docs, Sheets, Drive, Gmail)
-Data Management and Reporting
-Accounts Receivable and Invoicing Processes
-Marketing and Content Creation (Canva, Mailchimp, Kit)
-Event Planning and Execution
Core Skills:
-Client and Stakeholder Engagement
-Relationship Building and Collaboration
-Process Improvement and Workflow Optimization
-Effective Communication (Written & Verbal)
-Strategic Problem-Solving
-Adaptability and Versatility
-Time Management and Prioritization
-Leadership and Team Coordination
-Continuous Learning and Growth Mindset
-High Attention to Detail and Accuracy
About
Strategic and results-driven operations and client relations professional with over 10 years of experience in supporting mission-driven organizations across the nonprofit, legal, and marketing sectors. Skilled in managing client accounts, streamlining workflows, and driving operational efficiency to improve engagement and stakeholder satisfaction. Experienced in CRM management, data reporting, project coordination, and event execution. Recognized for strong communication, adaptability, and a growth-oriented mindset. Passionate about fostering collaboration, optimizing processes, and contributing to organizations that make a positive impact in their communities and industries.
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