Skills
Lesson planning, team player, data entry, reception management, chart updating, medical records maintenance, patient scheduling, HIPPA compliant, processed payments and updated accounts to reflect balance, vault and cashier experience, transportation of residents safely, knowledge of hand tools, assisted in constructing buildings, supply restocking and phone etiquette.
About
Over 35 years of various customer service skills. Devoted to giving every customer a positive and memorable experience. conscientious, patient and an effective trainer when working with a wide range of personalities and considering the different levels of learning capabilities. Developed structure activities as an Activities Coordinator to improve resident's well-being and promoting entertainment filled program, special activities and trips. Maintained effective working relationships with staff and community members. Operating the front lobby as a receptionist, health screener and unit clerk, I was successful at satisfying customer needs, smoothly handled administrative tasks, including coordinating mail, records, screening visitors, data entry and answering phones. Working as a HR generalist I organized and scheduled interviews for the directors of various ancillary departments, communicated and collaborated effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Successful with pre-phone screening and attracting applicants to open positions.