Skills
Operational Leadership, Project & Program Management, Strategic Planning, Customer Success, Cross-Functional Leadership, Executive Communication, Team Building & Development, KPI Management, P&L | Revenue Operations, Contract Negotiation, Change Management, Business Development, Sales Leadership, Systems Implementation, ERP Systems, AI, Logistics Planning, Technical customer bridge,
About
A career spanning operations, customer success, commercial strategy, program management, and business development has shaped my ability to help organizations improve performance, strengthen relationships, and execute with clarity. I bring structure to complex environments by aligning people, processes, and priorities around measurable outcomes.
I bring more than 30 years of leadership experience, including service as a retired U.S. Army Colonel, leading geographically dispersed teams, managing competing priorities, and aligning people, processes, and resources around clear goals. I have built operating cadence, improved workflows, supported customer retention and growth, managed change, and translated complex requirements into practical plans teams can execute.
My strengths include strategic planning, operational excellence, revenue operations, customer success, client partnerships, stakeholder engagement, process improvement, workforce development, executive communication, risk management, and program execution. I am effective in roles that require structure, accountability, collaboration, and the ability to connect strategy, operations, and customer needs.
I am interested in opportunities where I can help organizations improve performance, scale operations, strengthen relationships, and deliver results across commercial, healthcare, nonprofit, government, and defense environments.
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