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Skills
SOFT SKILLS: Empathy, Leadership, Active listening, Confidence, Clarity, Conciseness, Feedback incorporation, Conflict resolution, Adaptability
HARD SKILLS: Troubleshooting and diagnostics, PC Hardware assembly, Microsoft Suite, Operating system deployment, BIOS and UEFI navigation
About
Dedicated customer service and tech professional with a strong track record of solving problems and keeping customers happy. Skilled at tackling complex technical issues while making the process smooth and stress-free. A clear communicator who thrives on troubleshooting, improving systems, and finding smart solutions. Passionate about using technology to simplify processes and create great user experiences.
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