Position Summary

The Wellness Program Manager is focused on reducing population health risks through lifestyle modifications for Community Health Options’ employees, Members, and group clients. This role develops and facilitates engagement strategies that foster awareness and participation in activities that promote a culture of wellness. Based on Member/client interactions, this role is instrumental in providing recommendations for new product plan features, coordinating incentive programs, and responding to client RFPs as they pertain to wellness.

Essential Functions And Responsibilities

Act as subject matter expert in lifestyle optimization for internal and external communications and marketing strategies.
Partners closely with internal teams/departments to identify business/marketing and communication objectives and translates them into marketing and communications plans/digital content. Ensures effective delivery of key messages to targeted audiences and ensures alignment with brand, organization goals and culture.
Implements, administers and manages wellness platform URLs across all lines of business and leverages existing digital platforms to promote wellness communications.
Consults with local Small and Large Group employers and brokers to gain insight into cultural nuances and to support development of data informed customized wellness programs.
Collaborates with internal stakeholders to identify trends in health risk and claims data to inform program strategies focused on improving health, well-being, and productivity.
Oversees applicable vendor relationships and ensures contract parameters such as coordination of services, service levels, outcome data, reports, and invoicing meet or exceed expectations.
Serves as a key stakeholder in the product life cycle by providing wellness recommendations to plan designs.
Assists in the development of health and wellness incentive programs (i.e., Diabetes Incentive Program).
Proactively collaborates with department leaders to discern resource needs associated with wellness program enhancements, when applicable.
Leads the internal Wellness Committee and develops a Community Health Options’ employee wellness strategy.
Performs project management duties to include planning, tracking deliverables, identifying potential issues, and interfacing with internal and external areas for execution.
Keeps current with wellness trends and scientific literature; recognize potential implications for the company and recommend new programs based on evidence.
Other duties as assigned

JOB SPECIFIC KEY COMPETENCIES (KSAs)

Ability to quickly prioritize and handle multiple projects at one time under tight deadlines.
Ability to adapt and be nimble to effectively problem solve complex, multifaceted, and/or emotionally charged situations.
Advanced skills in Microsoft Products and adaptability to varied electronic documentation systems.
Excellent communication, writing, analytical and problem-solving skills.

DIVERSITY, EQUITY, AND INCLUSION STATEMENT

Benefits

Community Health Options is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion (DEI). Our human capital is the single most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent our employees invest in their work represents a significant part of not only our culture, but our reputation and achievement as well. Community Health Options DEI initiatives are applicable, but not limited to, our practices and policies on recruitment and selection; compensation and benefits; professional development, and training; promotions; transfers; social and recreational programs, and the ongoing development of a work environment built upon the premise of DEI, which encourages and enforces:

Respectful, open communication and cooperation between all employees.
Teamwork and participation, encouraging the representation of all groups and employee perspectives.
Balanced approach to work culture through flexible schedules to accommodate varying needs of our people.
Employer and employee contributions to the communities we serve to promote a greater understanding and respect for each other.

QUALIFICATIONS AND CORE REQUIREMENTS

Bachelor's degree in health education, public health, health promotion or other allied health profession. Professional clinical license (e.g., RN, RD/LD), preferred. Expertise in health promotion and preventive health. 5-10 years of health insurance and/or employee wellness program development and support. 5-10 years of leadership experience mentoring and developing direct or indirect reports. 10-15 years directly related experience (health education and promotion, developing and implementing wellness programs, behavior change health coaching). Nationally recognized certification in Health and Wellness (certified diabetes educator, diabetes prevention program facilitator, asthma educator, certified health coach, etc.), preferred.
10-15 years directly related experience.

Community Health Options

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Wellness Program Manager