POSITION SUMMARY
The Junior Commercial Analyst reporting in to the Commercial Analysis Manager is focused on supporting the marketing, communications and product team, as well as select projects for the business development team. Primary responsibilities include maintaining product documentation and analyzing internal and market data to support product development and sales initiatives. This role will work with all lines of business.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Participate in the analyzing internal data to model product benefit design impacts
- Collaboratively review impact of implemented benefit changes and create summaries of impact for internal stakeholders
- Primary responsibility for internal plan design documentation maintenance (including change management, versioning, and internal resource development).
- Participate in plan design documentation creation for new and custom plans.
- Participate in the analysis and presentation of sales outcomes.
- Maintain product catalogs in online storefront for all lines of business.
- Coordinate and participate in rate testing in the online storefront and participate in user acceptance testing for the state-based marketplace.
- Assist in communicating product benefits for the purpose of developing marketing material.
- With support, field product inquiries from across the organization. Groups include but are not limited to Medical Management, Business Development, Provider Network Operations, Claims, and Configurations.
- Participates in evaluating new tools, technology, and programs to enhance product and program performance or internal efficiencies.
- Provide ad hoc and recurring data requests for Marcomm and Business Development teams.
JOB SPECIFIC KEY COMPETENCIES (KSAs)
- Advanced Skills in Excel
- Strong ability to synthesize and interpret data with a willingness to investigate anomalies and problem-solve as needed.
- Strong collaboration and relationship-building skills required
- Ability to maintain production levels and meet quality goals with minimal direct supervision
- Ability to pay precise attention to detail
- Ability to manage multiple priorities and deadlines in an expedient and decisive manner
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
Community Health Options is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion (DEI). Our human capital is the single most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent our employees invest in their work represents a significant part of not only our culture, but our reputation and achievement as well. Community Health Options DEI initiatives are applicable, but not limited to, our practices and policies on recruitment and selection; compensation and benefits; professional development, and training; promotions; transfers; social and recreational programs, and the ongoing development of a work environment built upon the premise of DEI, which encourages and enforces:
- Respectful, open communication and cooperation between all employees.
- Teamwork and participation, encouraging the representation of all groups and employee perspectives.
- Balanced approach to work culture through flexible schedules to accommodate varying needs of our people.
- Employer and employee contributions to the communities we serve to promote a greater understanding and respect for each other.
QUALIFICATIONS AND CORE REQUIREMENTS
- Bachelor’s degree highly preferred, willing to consider associate’s degree with equivalent experience
- Administrator experience in a cloud-based platform preferred
- 1-3 years business analysis experience required (ideally supporting sales and marketing)
- Previous experience in healthcare or health insurance preferred
- SQL experience preferred
- Appreciation of cultural diversity and sensitivity towards target population