The Optometry Scheduler plays a key role in ensuring the smooth operation of an optometry practice by managing appointment scheduling, patient communication, and front office coordination. This position requires excellent organizational and communication skills, as well as the ability to provide outstanding customer service in a fast-paced environment.

Key Responsibilities:

Answer incoming phone calls, emails, and in-person inquiries regarding appointments and services.
Schedule, reschedule, and confirm patient appointments for eye exams and other optometric services.
Verify patient insurance coverage and inform patients of any necessary co-pays or out-of-pocket expenses.
Maintain and update the electronic scheduling system and patient records.
Communicate clearly with patients about appointment times, pre-visit requirements, and office policies.
Coordinate scheduling between multiple optometrists, technicians, and departments.
Handle cancellations and no-shows in accordance with office policies.
Assist with patient check-in/check-out and ensure proper paperwork is completed.
Collaborate with clinical staff to ensure timely patient flow and minimize scheduling conflicts.
Maintain confidentiality of all patient information in accordance with HIPAA regulations.
Perform other front desk or administrative tasks as needed.

Our ideal candidate will:

Have a great upbeat personality
Have the ability to communicate in a professional manner with our patients
Be dependable and reliable, we want a real team player
Will have a strong attention to detail
Be able to work a variety of hours between 8:00 am – 6:00 pm, Monday - Friday
Be willing to work at either of our locations
Offer Outstanding Customer Service
Excellent work history, and references

Skills needed for this job:

Familiarity with Electronic Health Records and the systems used to manage records
Familiar with HIPPA regulations and confidentiality
Knowledge of medical terminology, procedures and diagnosis
Knowledge of general administrative and clerical procedures
Knowledge of computer and relevant software applications to include - Microsoft Office, Word and Excel
Medical Billing, Benefits and Insurance knowledge helpful
Medical Work History helpful

We Offer:

The opportunity to have a career. We invest time and energy into our employees and we try to promote from within. We expect our employees to be highly motivated, self-starters who want to learn about eye care and become part of our family.

After 90 days of employment we offer 3 weeks of PTO, Paid Holidays, Health, Dental, Life and Disability Insurance.

We offer a great workplace environment, with many opportunities to learn all aspects of Optometry.

All interested applicants, should forward a resume and references.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off

Ability to Commute:

Portland, ME 04101 (Required)

Ability to Relocate:

Portland, ME 04101: Relocate before starting work (Required)

Work Location: In person

Eyes on Rosemont, LLC

New Jobs

Optometry Scheduler