Service Dispatcher:

Knowles Mechanical is an established HVAC company focused on growth. We are searching for a dispatching/office admin specialist who has great organizational and prioritization skills, excellent phone skills, attention to detail, computer savvy, and proficiency with Google Suite programs. This candidate will work in supporting and offloading work from the residential services manager. Must work well in an evolving office environment and have strong customer service background along with problem solving skills.

We are hiring for both our Commercial and Residential departments. Your main responsibilities will be to schedule service, assist with office administration for our residential or commercial service and installation departments.

What we offer:

100% Company Paid Health Insurance
100% Company Paid Dental & Vision Insurance
401K match up to 4%
Paid Holidays, Sick Days & Vacation
Goal & Review Software

Job Requirements:

Ability to learn and utilize office software
Ability to record thorough and accurate documentation
Great organizational skills and attention to detail
Ability to successfully prioritize
Ability to multitask
Ability to be a part of the team
Positive attitude
Problem-solving skills
Ability to work independently
Great communication skills

Job duties include but are not limited to:

Dispatching & Scheduling
Calling customers to confirm & schedule appointments
Coordinating with the Service Managers
Ordering Equipment & Materials
Assisting with in-office projects
Keeping computer-based documentation
Answering Phones
Receiving Deliveries
Reporting
Customer outreach

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to Relocate:

Vassalboro, ME 04989: Relocate before starting work (Required)

Work Location: In person

KNOWLES MECHANICAL, INC.

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Service Dispatch Coordinator